Personal and Companionship Care Worker at Trinity (2025-04 – Present)
- Supported individuals with personal care needs while respecting dignity and independence.
- Provided companionship and built trusting relationships through patient, respectful communication.
- Adapted support to individual preferences, routines, and changing needs.
- Maintained professional boundaries while offering reliable emotional and practical support.
Financial Services Administrator at Crown Wealth Consultants (2023-11 – Present)
- Managed daily administrative operations within a fast-paced financial services office.
- Prepared tailored meeting packs using accurate and confidential client information.
- Completed technical calculations to support adviser preparation and client meetings.
- Used Voyant to support financial planning preparation and related administrative tasks.
- Managed inbox activity and responded promptly to urgent client and adviser queries.
- Supported new client onboarding by organising documents and maintaining accurate records.
- Updated Salesforce records to keep client information accurate and current.
- Assisted with financial presentations for internal and client-facing meetings.
Financial Services Administrator Adviser at Sussex Independent Financial (2022-06 – 2023-10)
- Supported administrative tasks across departments in a financial services environment.
- Maintained client calendars and updated appointment details from external providers.
- Used Microsoft Office and FinPlan to organise records and complete office tasks.
- Communicated clearly with prospective and existing clients during follow-up activity.
Waitress at Pizza Hut (2021-07 – 2022-06)
- Delivered friendly customer service in a busy restaurant environment.
- Recorded customer orders accurately while coordinating with colleagues during service.
- Handled customer concerns professionally and helped resolve issues calmly.
- Used menu knowledge to suggest additional items and support sales.
Waitress - Front of House at The Grand Hotel (2021-12 – 2022-01)
- Welcomed guests and delivered professional front-of-house customer service.
- Supported events by seating customers and coordinating with kitchen staff.
- Maintained presentation standards to help create a positive guest experience.
Volunteer at Community Wise
- Organised donated items and supported day-to-day shop operations.
- Processed purchases at the till and assisted customers politely.
- Worked with staff to keep the shop welcoming and well organised.
