Karan Wilson
Call Handler
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About
Reliable and organised individual with extensive experience in administrative support and customer-facing roles. Strong communication skills developed through years of reception and call handling work. Known for being dependable, professional, and able to manage busy environments efficiently. Seeking opportunities where strong organisational and people skills can be utilised.
Experience
Call Handler - A&B Taxis - Basildon, Essex
(2004-01)
- Handling high volumes of incoming calls and booking transport for customers
- Providing excellent customer service and resolving queries efficiently
- Coordinating bookings and managing schedules.
Retail Assistant - Asda - Basildon, Essex
(1997-01 - 2000-12)
- Assisted customers with queries and purchases
- Maintained shop floor standards and stock levels
- Worked as part of a team to ensure smooth daily operations
Secretary - Maxwell Business Communication - London
(1984-01 - 1994-12)
- Provided administrative and secretarial support
- Managed correspondence, filing, and schedules
- Answered calls and handled client enquiries professionally
- Supported day-to-day office operations
Education
English - Basildon College & St Anselm's School
Maths - Basildon College & St Anselm's School
History - Basildon College & St Anselm's School
Biology - Basildon College & St Anselm's School
Drama - Basildon College & St Anselm's School
Child Care - Basildon College & St Anselm's School
Art - Basildon College & St Anselm's School