Karem Kaur

Dynamic sales professional with proven track record at Three excelling in closing deals and enhancing customer satisfaction. Leveraged persuasive communication and strategic planning to boost revenue and adapt in fast-paced environments. Expertise in upselling and promotional strategies drove significant sales growth, demonstrating strong marketing and project management skills.

Developed innovative solutions, increasing brand awareness and client networks. Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high-quality customer service, managing customer inquiries and processing orders and returns.

Proven success in streamlining processes to improve efficiency and customer satisfaction levels. I am a hard worker and quick learner and I feel I could learn a lot from this role. I would like to bring my own knowledge to the table to be a great team member.

I want to show off my key skills and work with you to become more aware of the industry and grow within the company. Having settled in London and completely family focused career break, I am excited to re enter the work force and am actively seeking a position that aligns with my skills and ambitions.

Sales Advisor - Three

(2015-01 - 2019-04)

• Generated new leads and successfully closed sales, increasing overall revenue.
• Resolved customer complaints promptly with empathy and understanding.
• Developed and executed successful sales strategies and promotions.
• Utilized persuasive communication techniques to drive sales and upsell products.
• Provided product recommendations based on customer requirements and budget.
• Implemented creative sales techniques to upsell and increase average order value.
• Adapted to and remained flexible in changing, fast-paced work environment.
• Analyzed sales data to adjust and improve sales strategies.

Sales advisor - Pc world/Currys

(2013-01 - 2015-03)

• Provided options and associated costs, including advising clients on financing options.
• Resolved customer complaints promptly with empathy and understanding.
• Developed effective sales strategies to meet and exceed monthly targets.
• Evaluated client feedback to brainstorm ways to improve products and provide quality customer service.
• Responded promptly to customer queries to increase overall satisfaction.
• Attended industry events and conferences to attract potential customers and increase brand awareness.
• Developed strong relationships with clients to grow business networks.

GCSEs - Maths, English, Science- Biology, Chemistry, Physics, Business studies, Ict, ART - Nunthorpe Secondary school A levels - Business Studies-c, Media-c, Sociology -B - Nunthorpe sixth form