Interim Fundraising Operations & Business Support - Level Water
(2026-01)
Onboarded into a fast-paced interim role with limited handover, quickly understanding systems, processes and priorities while maintaining day-to-day fundraising operations.
- Manage fundraising inbox queries, responding to supporters and swimmers with warm, clear communication while keeping Beacon CRM records accurate and up to date.
- Export, import and clean event fundraiser data from partner platforms into Beacon CRM, supporting accurate supporter tracking and campaign delivery.
- Write and schedule fundraiser email/SMS communications in Mailchimp to encourage fundraising page setup, engagement and progress towards targets.
- Support fundraiser journey planning through milestone tracking, prizing, stock allocation and order coordination.
- Coordinate tasks and updates across Asana, Slack and email, keeping priorities visible and flagging risks or delays early.
AI Tech Start-Up EA/Business Support - More Human
(2025-04)
- Streamline quarterly Xero reconciliation, improving clarity and consistency across financial admin.
- Create and design business assets including case studies, web portfolios and marketing materials.
- Support email marketing strategy, developing a consistent weekly content system aligned with brand goals and tone of voice.
- Support AI strategy development, including research, practical use cases and workflow improvements.
- Explore and apply AI tools to improve efficiency, content creation and online systems.
Assistant Manager - Haven Wellness; Shop and Treatment Centre
(2023-08 - 2024-08)
- Created a warm, welcoming client experience across the shop and treatment centre.
- Built and managed the website and online storefront, improving digital presence and product visibility.
- Managed stock, merchandising and display planning to support sales and customer engagement.
- Streamlined back-office and stock systems using EPOS.
- Designed brand and marketing assets in Canva.
Helpdesk & Switchboard Operator - Sodexo; based at Publicis Media
(2019-06 - 2021-12)
- Managed switchboard communications across multiple sites, ensuring calls and queries were handled efficiently.
- Coordinated maintenance requests, including tracking, scheduling, updates and reporting.
Global Executive Team Assistant - Local Planet International
(2018-08 - 2019-02)
- Supported the global executive team with diary coordination, meeting planning and cross-time-zone communication.
- Organised global conferences, workshops and executive meetings across multiple markets.
- Provided marketing and digital support including copy editing, website updates, campaign tracking and pitch coordination.
Temporary PA / Team Assistant Roles - Lion TV, Gutenberg Global, Kream Ltd, Karmarama Comms, POSSIBLE Worldwide
(2016 - 2018)
- Provided PA, team assistant and office management support to MDs, founders, directors and senior leadership teams.
- Managed complex diaries, inboxes, travel, meetings, expenses, invoices, timesheets and presentation/admin support.
- Supported HR administration, new starter processes, office coordination, supplier communication and internal events.
- Adapted quickly across fast-paced agency environments, providing flexible support with minimal ramp-up time.
PA to the MD and Office Coordinator - Live & Breathe
(2013-01 - 2016-05)
- Provided executive support to the MD, including inbox and diary management, travel, meetings and team administration.
- Coordinated office management, HR support, invoices, expenses and freelance contracts.
