Kate Williams

Compassionate and resilient professional with a background in public service and customer-facing roles, seeking to leverage strong communication, negotiation, and problem-solving skills as a Dental Treatment Plan Coordinator. Possesses proven ability to build rapport, manage sensitive conversations, and ensure meticulous attention to detail in high-pressure environments. Eager to guide patients through their treatment journey, foster trust, and contribute to exceptional patient care.

Police Officer - West Yorkshire Police - Wakefield, UK

(2021-11)

• Managed high-pressure and fast-moving situations, maintaining professionalism and sound decision-making.
• Cultivated strong relationships with the public, colleagues, and partner agencies through effective communication and trust-building.
• Navigated difficult conversations and resolved conflicts using negotiation, empathy, and problem-solving skills.
• Authored accurate reports and exercised meticulous attention to detail across investigations and incident management.
• Collaborated effectively within teams to achieve positive outcomes in demanding environments.

Customer Team Member - Co-op Group - Barnsley, UK

(2021-02)

• Delivered excellent customer service within a busy retail setting.
• Developed robust communication and relationship-building skills through daily customer interactions.
• Executed responsibilities efficiently under pressure while balancing multiple tasks.

Home Care Worker - Dale Care Ltd - UK

(2020-10 - 2021-01)

• Established rapport and trust with clients while providing personalised care and support.
• Exhibited empathy, patience, and adaptability when managing emotionally demanding situations.

Sales Assistant - Topshop - Wakefield, UK

(2019-10 - 2020-04)

• Provided customer-focused assistance and contributed to a positive shopping experience.
• Enhanced confidence through engaging with customers and recommending products.

Bartender - The Priory Bar - Wakefield, UK

(2018-02 - 2019-10)

• Operated effectively in a fast-paced social environment requiring multitasking and communication.
• Built rapport with patrons while maintaining professionalism under pressure.

Bachelor's Degree - Professional Policing - Leeds Trinity University (2021)

Criminology - University of Huddersfield (2019 - 2020)

A Levels - Law (Distinction*), Health & Social Care (Distinction*) - New College Pontefract