
Katelyn Stimson
Customer Service, Food Industry, Cleaning
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About
I am a candidate who has three previous years experience in management in a food production setting, this has helped me gain necessary skills for future employment such as the ability to thrive under pressure, great people skills, and efficient teamwork skills. I am a competent individual looking for part time work as I am studying a full time degree in Psychology with The Open University.
Experience
Barista/Coffee Shop Assistant at Lincolnshire Co-op (2025-06 – Present)
- Serving different hot drinks
- Order taking and money handling
- Helping different stations in the cafe when needed
- Ensuring great and friendly customer service
- Replenishing stock
- Ability to work in a fast paced environment prone to busy rushes and queues
- Maintaining cleanliness during busy periods
- Ensuring full cleanliness of the cafe for closing
Shift Manager at Domino's (2024-11 – 2025-06)
- Working to assist Domino’s stores in times of need
Store Manager at Domino's (2024-02 – 2024-11)
- Conducting interviews
- Recruitment and training
- Prepping safe for cash collection
- Creating rotas to meet business needs
- Stock management and food ordering
- Being responsible for 30 members of staff
- Conducting staff meetings
- Ensuring professional development for employees
- Keyholder responsibilities
- Dealing with customer complaints
- Delivering HR responsibilities such as disiplinaries and contract termination
- Ensuring good food safety and internal inspection results
- Completing payroll duties and a variety of administrative tasks
- Ensuring efficient management
- Forecasting sales
Shift Manager at Domino's (2022-06 – 2024-02)
- Meeting labour targets
- Monotoring food cost targets
- Trained new employees to a high standard
- Ensuring service targets are met
- Promoting efficency and productivity within the team
- Task delegation
- Cash handling alongside taking card payments
- Experience with tills
- Opening and closing the store
Customer Care Assistant at McDonald's (2022-01 – 2022-06)
- Ensuring great customer service
- In charge of store cleanliness and cleaning task rotation
- Handling complaints / customer enquires
Teaching Assistant (2019-06 – 2019-07)
For my work experience whilst at secondary school, I decided that I wanted to gain experience working with both neurotypical and neurodiverse children, assisting them with their learning. I found this extremely rewarding and loved every second of it.
Education
Bachelor's degree in Psychology – The Open University (2025-09)
BTEC Level 3 Extended Diploma in Health and Social Care – University Academy Holbeach (2020-09 – 2022-05)
GCSE – University Academy Long Sutton (2015-09 – 2020-03)
