Kathryn Taylor

A highly motivated, ambitious, and target driven individual with a personable, professional and customer focused approach. Adept at building strong customer relations which inspire confidence and loyalty. Outstanding communication, negotiation, and decision-making skills. Excellent organisation skills with the ability to plan, prioritise and work under pressure in fast paced environments. Positive and solution focused with the tenacity to succeed whatever the challenge.

Sales Assistant - Matalan - Macclesfield

(2024-10)

• Developed strong communication skills through daily interaction with customers
• Resolved issues calmly and professionally, demonstrating patience and understanding
• Supported colleagues by modelling positive behaviour and teamwork

Lifeguard & Welcome Host - Quay West - New Quay

(2024-05 - 2024-10)

• Ensured safety and wellbeing of individuals, maintaining a vigilant and responsible approach
• Acted as a first point of contact, offering guidance and reassurance
• Supported and mentored younger team members, building confidence and teamwork

Sales Assistant - Londis - New Quay

(2024-02 - 2024-05)

• Trained colleagues on systems and processes, demonstrating clear instruction and support
• Improved team efficiency through guidance and shared knowledge

Sales Assistant / Key Holder - Budgens - Woodford

(2019-02 - 2022-11)

• Took responsibility for safety procedures and supervision of staff
• Demonstrated reliability, organisation, and attention to detail

Retail Assistant - Waitrose - Alderley Edge

(2013-07 - 2019-12)

• Trained new staff in a supportive and approachable manner
• Built confidence in others through encouragement and clear communication
• Managed customer enquiries with patience and professionalism

Level 3 Diploma in Art & Design - Art & Design - Macclesfield College (2012 - 2014)

GCSEs - Poynton High School (2007 - 2012)