Katie Helps

Volunteer - Home start Lambeth

(2025-11)

I currently volunteer two days per week to volunteer with home start Lambeth, my volunteer duties include supporting families within the local area whom have SEND children within their household or whom suffer with mental health themselves, we help families reach their goals this could be getting to know the local area or getting out to play groups or could be help within the home.

Support Worker - Park Campus Academy

(2019-06 - 2019-06)

To support students with their work
Helping them keep calm on a daily basis
To students with any issues or needs they may have

Salon Assistant - Gro Hair Salon

(2017-11 - 2018-12)

To ensure the salon was clean and tidy
To meet and greet clients
To answer the phone and take bookings
To provide clients with refreshments
To shampoo and blow dry clients' hair
To support stylist if required

Checkout Team Leader - TESCO

(2009-01 - 2017-12)

In 2009 I then became a checkout team leader my duties were:

To ensure our checkout staff were giving our customers a great service
To ensure the front end of the store was clean and tidy
To ensure all staff were up to date with training
To ensure the till balances were correct
To ensure cash office and money pods were all locked up at night
To ensure queue length was reasonable and within Tesco's policy
To ensure I had the correct amount of tills open
To ensure I had enough break cover
To manage up to a 21 person team

Checkout & Reception Assistant - TESCO

(2008-10 - 2017-12)

When I first started working at Tesco I began as a checkout & reception assistant and my duties were:

To give a great, helpful and friendly service to all our customers
To make sure all our customers were happy and satisfied with our service
To answer calls from the public and take complaints
To make regular announcements
To ensure key and equipment were signed in and out

Salon Assistant - Headmasters Hair Salon

(2007-01 - 2007-12)

To ensure the salon was clean and tidy
To meet and greet clients
To answer the phone and take bookings
To provide clients with refreshments
To shampoo clients' hair
To support stylist if required

Salon Assistant - Guru Hair Salon

(2007-01 - 2007-12)

To ensure the salon was clean and tidy
To meet and greet clients
To answer the phone and take bookings
To provide clients with refreshments
To shampoo and blow dry clients' hair
To support stylist if required

School Work Experience - Ernest Bevin Sports College

(2006-01 - 2006-01)

In my 2 weeks at EBSC my role was to help sports teachers set up lessons. If it was a practical lesson; making sure students had the correct kit, ensuring sure all equipment was safe for students to use and supporting teachers and students during lessons.

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