Katie Johnson

A determined, flexible, and reliable professional with a broad range of experience in customer-facing roles. Proven ability to deliver exceptional customer service, operate till systems, and prepare high-quality products. Highly motivated and passionate about learning and professional development, with a strong background in teamwork and communication. Eager to leverage skills in childcare, customer service, and project-based work to contribute to a dynamic and supportive environment.

Casual Server for Beverages and Events - Marriot Hotel

(2025-11 - 2026-04)

Responsible for ensuring the smooth running of the bar as well as making beverages for customers including coffees.

• Kept the bar area clean and tidy ensuring health and safety standards are met.
• Supported customers in the dining area with tasks such as clearing tables and answering food queries including dietary requirements.
• Provided excellent customer service to all customers.

Barista - Karma Café - Havant

(2025-01 - 2025-04)

• Prepared a variety of drinks and coffee using a specialist machine, ensuring high standards of quality and presentation.
• Managed the till system, accurately processing both cash and card payments.
• Delivered exceptional customer service to diverse groups, ensuring a welcoming and positive atmosphere.

Ride Operator - Seasonal Contract - Clarance Pier

(2022 - 2022)

• Provided clear and concise safety briefings to children and parents to ensure a safe experience.
• Ensured all children were secured safely into rides and equipment prior to operation.

Placement - Phoenix Pre-School - Havant

(2022 - 2022)

• Supported children in cleaning and tidying classrooms, fostering a sense of responsibility.
• Assisted with handovers with parents, demonstrating professional and clear communication.
• Developed confidence and skills in working effectively within the childcare sector.

Newspaper Deliverer - MCCOLL'S

(2019 - 2021)

• Ensured newspapers were delivered on time and to the correct locations.
• Developed invaluable communication skills and demonstrated a high level of reliability and time management.

Work Experience - Dunsbury Way Nursery - Havant

(2019 - 2019)

• Collaborated as part of a team to help and care for children, fostering a supportive environment.
• Engaged with children through play and entertainment, supporting their personal development.
• Completed various general jobs and cleaning tasks to maintain the nursery environment.

EARLY YEARS LEVEL 1 & 2 - Early Years - Havant and South Downs College (2021-09 - 2023-06)

Level 1 Function Skills Maths - Maths - Havant and South Downs College (2021 - 2021)

GCSEs - General Education - Oaklands Catholic School