Katie Langan

Dedicated care professional with hands-on experience supporting complex-needs clients, complemented by a strong background in fast-paced customer-facing roles. Committed to delivering compassionate, high-quality care while continuously developing clinical and interpersonal skills.

CREW MEMBER - MCDONALDS

(2021-10 - 2022-08)

A fast paced environment working as a team to the best of our abilities and as fast and efficiently as possible.

• Supported daily restaurant operations at McDonald's, developing customer service, teamwork, and time management skills in a fast-paced setting

BAR STAFF - BACK TO THE 80S

(2022-06 - 2023-04)

Team work and communication is a massive factor and this job taught me so much behind that.

• Delivered fast-paced bar service across busy shifts, handling high customer volumes with professionalism
• Resolved customer queries and complaints effectively, maintaining a positive atmosphere throughout
• Worked collaboratively within a team environment to ensure smooth venue operations

BAR STAFF - CHURCH

(2024-10 - 2025-02)

Working with live music and supporting other team members in a loud and stressful environment.

• Provided efficient bar service in a high-volume venue, maintaining quality and composure under pressure
• Built strong rapport with customers, consistently delivering a positive and welcoming experience
• Supported team operations during busy periods, demonstrating reliability and strong time management

COMPLEX CARE SUPPORT WORKER

(2025-11)

I provide person-centred care to individuals with a range of complex physical and medical needs, ensuring their comfort, dignity, and wellbeing. This role has strengthened my communication, teamwork, and problem-solving skills while teaching me the importance of compassion, adaptability, and remaining calm under pressure. I have also developed confidence in following care plans, supporting clinical needs, and building trusting relationships with service users and their families.

• Deliver personalised, complex care support to clients with high-dependency needs, promoting dignity and independence
• Collaborate with multidisciplinary teams to implement and follow tailored care plans safely and effectively
• Maintain accurate care records and respond calmly to challenging situations, ensuring client wellbeing at all times

EXTENDED DIPLOMA - MUSIC PERFORMANCE - BIMM MANCHESTER (2020 - 2022)

GCSES - CHETHAMS SCHOOL OF MUSIC (2015 - 2020)