Katie Melvin
Night Staff
Talent
StourbridgeMember since August 8, 2026
Customer service excellenceReliability & trustworthinessWorking under pressureFast learnerTime managementTeamwork & communicationProfessional with demanding customers
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Customer service excellenceReliability & trustworthinessWorking under pressureFast learnerTime management
About
Reliable, hardworking, and trustworthy individual with experience in retail, hospitality, and independent work. Confident in fast-paced, high-pressure environments including exclusive dining settings. Recognised for strong work ethic, excellent customer service, and the ability to learn complex systems quickly.
Experience
Night Staff - Talbot Restaurant
- High-end, exclusive restaurant environment
- Deliver professional service to demanding customers
- Maintain calm and efficiency during busy night shifts
- Ensure consistently high customer satisfaction
- Work closely with team to maintain service standards
Customer Assistant - Tesco
(2006-01 - 2006-12)
(12 months)
- Excellent customer service on shop floor and checkouts
- Trained on petrol station operations and lottery systems
- Stock replenishment and price reductions
- Completed Whoosh online orders to strict deadlines for Uber collection
- Demonstrated speed, accuracy, and reliability
Weekend Assistant - Garden Rooms & Farmers Pantry Café
(2015)
- Saturday role from age 15
- Customer service support in café environment
- Built early experience in hospitality and teamwork
- Role ended due to post-COVID closure
Dog Walking & Dog Sitting - Self-Employed / Family Support
- Support sister's dog walking and sitting business
- Trusted with animal care, client homes, and instructions
- Work independently with high responsibility
- Known for reliability, punctuality, and trustworthiness
Education
GCSEs - Mathematics, English, History, Religious Education, Biology, Physical Education (2007-04)
Skills
Night Staff
