Katie O'Hara

Accomplished supervisor in high-pressure hospitality roles, recognized for professionalism and dependability. Proficient in IT and communication, optimizing remote work capabilities. Strong organizational skills and meticulous attention to detail support superior service delivery. Focused on teamwork and proactive problem-solving to enhance operational efficiency. I bring a strong foundation in organisational skills, I excel at ensuring high standards of service, no matter the challenge.

Housekeeping Supervisor - Crieff Hydro Family of Hotels - Crieff, Perth and Kinross

• Supervised and supported housekeeping staff to ensure high standards of cleanliness and presentation
• Coordinated daily tasks and workload distribution for team members
• Ensured rooms and public areas met hotel quality and hygiene standards
• Communicated effectively with team members and management
• Assisted with training and supporting new staff
• Maintained a professional and approachable manner in a busy environment

Cleaner - Kaoglen Lodges - Blairgowrie, Perth and Kinross

• Cleaned holiday lodges to a high standard between guest stays
• Carried out full turnaround cleans including bathrooms, kitchens, bedrooms, and communal areas
• Followed hygiene, safety, and cleanliness standards consistently
• Managed time effectively to meet check-in deadlines
• Worked independently and took responsibility for maintaining presentation and quality

Cleaner - Soilzarie Limited - Blairgowrie, Perth and Kinross

• Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep
• Communicated regularly with supervisors and managers to obtain feedback on quality, service and care
• Maintained workspaces and rooms following infection control and prevention guidelines
• Stored chemicals safely, following written instructions and SOPs for individual chemicals
• Maintained inventory of cleaning supplies, placing orders before stock depletion to avoid work interruptions

GCSEs - Accounting - Blairgowrie High School (2023)

GCSEs - English - Blairgowrie High School (2023)

GCSEs - Art - Blairgowrie High School (2023)

GCSEs - Biology - Blairgowrie High School (2023)