Katie

Reliable and hardworking retail professional with experience supporting busy store operations, stock management and delivering high standards of customer service. Confident working as part of a team and independently, managing tasks efficiently and maintaining accuracy in a fast-paced environment. Experienced in receiving deliveries, organising stock, maintaining presentation standards and working to daily targets.

Known for being dependable, organised and willing to take initiative to ensure tasks are completed to a high standard. Comfortable working flexible hours including nights to support the needs of the business.

RETAIL ASSOCIATE - OLIVER BONAS

(2023-01 - 2026-01)

• Supported the smooth running of daily store operations within a busy retail environment.
• Managed incoming deliveries, ensuring stock was received, organised and processed accurately.
• Replenished and organised stock efficiently to maintain availability and high presentation standards.
• Supported stock management and maintained accurate stock levels and merchandising standards.
• Worked collaboratively with the team to achieve KPIs and create a welcoming store environment.
• Provided excellent customer service and maintained a clean, organised and well-presented store.
• Demonstrated flexibility and willingness to support colleagues wherever required.

ADMINISTRATION ASSISTANT - WORKING MUMS

(2026-01)

• Support the smooth day-to-day running of the office through effective organisation and prioritisation.
• Manage telephone calls, emails and daily enquiries, providing accurate information and resolving issues efficiently.
• Carry out a wide range of administrative duties, maintaining organised records and ensuring accuracy across documentation.
• Handle confidential information with discretion while maintaining compliance with safeguarding and GDPR requirements.
• Build positive relationships with parents, colleagues and visitors through excellent communication and customer service.

RICHMOND UPON THAMES SCHOOL (2017-01 - 2022-01)

RICHMOND UPON THAMES COLLEGE (2022-01 - 2024-01)