Kay Boyd
With over 20 years at the forefront of the franchise industry, Kay has established herself as both a highly successful franchisee and a trusted expert in helping organizations define, build, and execute effective franchising models.
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About
Multi-award winning entrepreneur and Non-Executive Director with 20+ years of experience in founding, scaling, and successfully exiting franchise businesses. Proven record in operational excellence, governance, and franchisee representation. Supporting start up businesses with practical guidance from hands on experience gained in the franchise business sector.
I use my practical experience to help founders, entrepreneurs, and franchise businesses grow with integrity. I focus on real-world support, not theory, offering strategic guidance to drive meaningful impact and long-term success.
Experience
Franchisee at Bright & Beautiful Carlisle (2021-01 – 2026-01)
- Consistently ranked Top 10 nationally for sales and client retention
- Secured multiple performance awards
- Member of the Franchisee Advisory Board
Non Executive Director/Mentor at 92 Degrees Coffee (2017-01 – Present)
- Supported scale-up from single-site to 20+ locations including high-profile rail station stores
- Assisted the franchise launch (2024), developing a growth model for national expansion
Managing Director / Investor at Private Property & Investment Portfolio (2017-01 – Present)
Managing and growing a family property business. Active investor in start-ups, tech platforms, and new franchise concepts.
Franchisee at Costa Coffee (2005-01 – 2015-01)
Founded and scaled a 10-store Costa Coffee franchise across Cumbria & North Lancashire. Sold in 2015 after developing a multi-million-pound business.
- Founded and scaled a 10-store franchise
- Achieved Franchisee of the Year (twice)
- Served on the Costa Franchisee Board Panel representing franchisees nationally
