With over 20 years at the forefront of the franchise industry, Kay has established herself as both a highly successful franchisee and a trusted expert in helping organizations define, build, and execute effective franchising models.
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Multi-award winning entrepreneur and Non-Executive Director with 20+ years of experience in founding, scaling, and successfully exiting franchise businesses. Proven record in operational excellence, governance, and franchisee representation. Supporting start up businesses with practical guidance from hands on experience gained in the franchise business sector.
I use my practical experience to help founders, entrepreneurs, and franchise businesses grow with integrity. I focus on real-world support, not theory, offering strategic guidance to drive meaningful impact and long-term success.
Franchisee at Bright & Beautiful Carlisle (2021-01 – 2026-01)
Non Executive Director/Mentor at 92 Degrees Coffee (2017-01 – Present)
Managing Director / Investor at Private Property & Investment Portfolio (2017-01 – Present)
Managing and growing a family property business. Active investor in start-ups, tech platforms, and new franchise concepts.
Franchisee at Costa Coffee (2005-01 – 2015-01)
Founded and scaled a 10-store Costa Coffee franchise across Cumbria & North Lancashire. Sold in 2015 after developing a multi-million-pound business.
