Kayleigh Blessett

Organised office support professional with 5+ years' experience in healthcare and transport administration, covering both customer-facing and business support environments. Strong IT skills with proficiency in Microsoft Office (Word, Excel, Outlook), alongside confident email management, diary coordination, and calendar scheduling. Experienced in reception and front-desk operations, handling calls and administrative tasks in busy settings.

Strong communicator with a friendly, reliable, and detail-focused approach, able to prioritise workload and deliver accurate, efficient support

Transport Administrator - Big Motoring World - National Prep Centre - Peterborough

(2025-01)

Permanent position

• Managed invoicing, making sure everything was accurate and processed on time
• Handled inbound and outbound emails and telephone enquiries in a professional manner
• Coordinated and booked deliveries across multiple sites with various external suppliers and logistics companies
• Supported manager with a wide range of administrative duties to ensure smooth daily operations
• Created and maintained Excel spreadsheets and Word documents to track and manage vehicle payments, vehicle whereabouts and records
• Managed diaries for myself and the team, organising meetings and appointments to keep daily work running smoothly
• Followed up on issue vehicles and late deliveries, working to resolve delays and ensure jobs were completed
• Helped support the rest of the office with general admin tasks, including processing documents and external invoices to keep everything up to date

Admin Support - Lakesyde - Wyboston, Bedford

(2023-01 - 2025-01)

Permanent position

• Managed invoicing, making sure everything was accurate and processed on time
• Handled inbound and outbound emails and telephone enquiries in a professional manner
• Coordinated and booked deliveries across multiple sites with various external suppliers and logistics companies
• Supported manager with a wide range of administrative duties to ensure smooth daily operations
• Created and maintained Excel spreadsheets and Word documents to track and manage vehicle payments, vehicle whereabouts and records
• Managed diaries for myself and the team, organising meetings and appointments to keep daily work running smoothly
• Followed up on issue vehicles and late deliveries, working to resolve delays and ensure jobs were completed
• Helped support the rest of the office with general admin tasks, including processing documents and external invoices to keep everything up to date
• Prepared and took minutes for professional meetings

Receptionist - Accomplish - Wyboston, Bedford

(2017-09 - 2022-08)

Permanent position

• Greeting visitors/patients and directing them to the appropriate room, person or team
• Answering face-to-face enquiries and providing information when required
• Keeping the reception/waiting area tidy and, where appropriate, providing reading material for waiting visitors/patients
• I became highly proficient in Microsoft Word and Outlook and gained experience using software like BrightHR
• I managed calendars, participated in professional meetings, and took charge of recruitment, including arranging and conducting interviews and managing the application process
• Supply management, ensured the supplies were regularly checked and stocked throughout the hospital
• Patient and staff support, assisting with attendance recording, schedule appointments, provided admin support
• Took and prepared minutes for professional meetings

Telesales / customer service - Mac renewables - Spalding, Lincolnshire

(2016-01 - 2017-08)

Permanent position. In this role, I was responsible for making outbound sales calls to consumers, with a significant focus on customer care. I also handled a high volume of inbound calls and customer queries daily. The position required strong problem-solving skills.

Administrator - Occasions - Peterborough

(2012-05 - 2013-08)

Permanent position. As an admin worker at a party event and decoration shop, responsibilities include assisting customers, processing orders, managing calls and emails, and keeping records organized. The role also involves tracking inventory.

• Drafting and typing up official letters
• Answering the phone
• Dealing with queries and complaints

Level 3 Functional Skills - Maths - Holbeach (2015 - 2015)

Extended Diploma - Public Services - Stamford college (2013 - 2013)

GCSE - English - The Deepings School (2011 - 2011)

GCSE - Maths - The Deepings school (2011 - 2011)

BTEC - ICT, Science - The Deepings school (2011 - 2011)