Kazim Khan

Results-driven professional with over 25 years of combined experience spanning pharmaceutical manufacturing, healthcare administration, dental surgery, and immigration consulting. Proven expertise in cGMP, GDP, and SOP compliance, with hands-on leadership in quality assurance collaboration, EHS safety initiatives, and deviation/CAPA support within regulated pharmaceutical environments. Skilled in healthcare operations management, patient coordination, staff training, and cross-functional team leadership.

Adept at bridging pharmaceutical quality systems with healthcare administration best practices, delivering measurable improvements in compliance, safety, and operational efficiency. Recognized for a continuous improvement mindset, meticulous documentation standards, and the ability to train and mentor diverse teams of professionals across production, clinical, and administrative functions.

Channel Partner - I Can Help Immigration Services - Mississauga, ON

(2024-12)

• Conduct initial eligibility consultations and maintain strong, trust-based client relationships.
• Lead digital marketing, networking, and partnership initiatives to drive client acquisition.
• Guide clients in preparing documentation and ensure accuracy before submission to licensed consultants.
• Maintain compliance with IRCC, MARA, and ICCRC regulations and ethical standards.
• Collaborate with immigration lawyers and consultants to support case processing and timely submissions.

Lead Hand – Pharmaceutical Production (QA & EHS Focus) - Septodont Pharmaceuticals - Cambridge, ON

(2021-07 - 2024-12)

Ensured strict adherence to cGMP, GDP, SOP, and EHS compliance across all production activities. Served as an active member of the EHS team, promoting a safe work environment and ensuring employees followed safety protocols. Conducted routine safety checks, hazard identification, and risk-prevention activities to maintain a compliant and injury-free workplace.

• Performed in-process checks, monitored critical parameters, and completed documentation according to Good Documentation Practices (GDP).
• Supported QA investigations, including deviation initiation, root-cause analysis, and CAPA support.
• Assisted with line clearance, batch record review support, and maintained audit-ready operations.
• Collaborated with QA, QC, and MSAT teams to troubleshoot issues and maintain product quality.
• Trained staff on documentation accuracy, data integrity, equipment operation, safety procedures, and compliance standards.
• Executed ILP tasks, equipment setup, sanitization, and material handling while maintaining a controlled environment.
• Contributed to continuous improvement initiatives, identifying process gaps and recommending corrective actions.

Operational Manager – Healthcare Administration - Solace Home Health Care

(2017-02 - 2021-06)

• Directed daily operations, staff scheduling, and service delivery to ensure continuity of patient care.
• Managed patient intake, registration, and financial transaction processing.
• Coordinated care plans, assessments, and follow-up communication with clinical teams.
• Communicated with families, physicians, and discharge planners regarding eligibility and available services.
• Ensured smooth coordination between nurses, clients, and administrative staff.

Sales Supervisor - VIG Computers - Cambridge, ON

(2015-06 - 2017-02)

• Led audit planning, fieldwork, reporting, and communication of findings to management.
• Managed receiving, shipping, inventory control, and variance investigations.
• Assisted customers with pickups and provided high-quality, responsive service.
• Maintained accurate records of incoming and outgoing shipments and inventory levels.
• Utilized MS Word and MS Excel for documentation and reporting.

Client Care Coordinator – Healthcare - Safe Care Health - Cambridge, ON

(2013-08 - 2015-06)

• Coordinated nurse schedules and ensured continuity of care across patient assignments.
• Managed patient intake, registration, and record maintenance with accuracy and attention to detail.
• Handled calls, emails, and inquiries, directing them to appropriate clinical and administrative staff.
• Processed patient charges and maintained documentation accuracy across all records.
• Supported care coordination, evaluations, and follow-up communication with healthcare providers.

Senior Dental Surgeon & Orthodontist - BMS Dental Hospital - India

(1997-01 - 2013-06)

Provided strategic leadership and long-term direction for the dental hospital's growth and service delivery. Oversaw daily operations, departmental coordination, and quality of clinical services. (operating remotely since July 2013).

• Managed budgeting, financial oversight, and cost-effective resource allocation across departments.
• Ensured compliance with dental care standards, regulations, and quality benchmarks.
• Led and mentored dental professionals and administrative teams to achieve operational excellence.