Kazuha Nishida

Warm, hospitality-driven professional dedicated to making every customer's day brighter. Combines artisanal production skills with a heartfelt, person-centered approach to service. Committed to fostering welcoming environments where a diverse range of guests feel truly valued and heard.

English teacher at Globe English School (2024-10 – 2026-09)

• Bespoke Instruction: Used Creative Thinking to design custom materials and lessons tailored to individual goals in a manual-free setting.
• Student Engagement: Recognized as the branch’s most popular instructor through dedicated mentorship and a focus on student achievement.
• Digital Ambassadorship: Enhanced Brand Development by producing and appearing in Instagram video content to increase school visibility.

Donut maker & Customer Service Specialist at Cops (2023-10 – 2024-09)

• Production & Baking:
• Full-Cycle Production: Managed the entire production process from dough preparation and frying to final decoration, ensuring high quality for hundreds to thousands of units daily.
• Workflow Optimisation: Developed efficient schedules to ensure zero stock-outs during peak hours and maintained a "fresh-is-best" output.
• Product Development & Events: Actively supported the R&D of weekly rotating flavors and participated in special events, creating unique decorations to enhance brand appeal.
• Customer Service & Sales:
• Customer Experience Excellence: Provided energetic and welcoming service, proactively offering samples and explaining weekly specials to build a loyal customer base.
• Team Collaboration & Multi-tasking: Maintained constant communication with the kitchen team to coordinate fresh output with drink preparation and online orders
• Sales Contribution: Successfully increased store fans and sales revenue through professional service and proactive customer engagement.

Vocational Diploma in International Language Studies – ECC College of Foreign Languages (Osaka, Japan)