Kelly Mather

Compassionate and dedicated healthcare professional with previous experience as a Clinical Support Worker within hospital settings, including Gynaecology Outpatients and Orthopaedic Wards. Skilled in delivering high standards of patient care, supporting clinical teams, safeguarding vulnerable individuals, and maintaining health and safety standards. Strong communication and customer service skills developed through both healthcare and hairdressing roles.

Currently seeking opportunities to return to the NHS or healthcare sector and further develop relevant skills and experience.

Hairdresser - Contour Hair Salon

(2020-01 - 2023-12)

• Delivered excellent customer service to a diverse client base.
• Conducted client consultations and provided professional advice.
• Maintained high standards of cleanliness and hygiene.
• Managed appointments and customer records.
• Built positive relationships with clients, ensuring repeat business.
• Worked effectively as part of a team in a busy environment.

Clinical Support Worker - NHS Hospital Trust

(2013-01 - 2018-12)

Departments: Gynaecology Outpatients, Orthopaedic Ward

• Assisted patients with personal care and daily living activities.
• Supported nursing staff with patient care and clinical duties.
• Performed venepuncture (taking blood samples) where required.
• Monitored patient wellbeing and reported concerns appropriately.
• Applied safeguarding procedures and maintained patient dignity.
• Assisted with moving and handling patients safely.
• Maintained accurate records and followed confidentiality procedures.
• Followed infection control and health and safety policies.

Hairdressing Apprentice - Various Salon Placements

Approximately 5 Years

• Assisted qualified stylists with treatments and customer care.
• Maintained salon hygiene and health and safety standards.
• Supported daily salon operations.
• Developed practical hairdressing techniques and customer service skills.

Level 2 Hairdressing - Hairdressing

Level 3 Hairdressing - Hairdressing

Level 2 Teaching Assistant - Teaching Assistant

GCSE - English

GCSE - Mathematics – Level 1