Waking night support worker - Discovery - Yeovil, Somerset
(2012-12)
- Maintained a safe and comfortable environment by conducting regular safety checks eight bed respite house
- Prepared light snacks or drinks for service users when required promoting hydration and nutrition in the night time hours, following personal care plans
- Person centred approach to individual care plans, ensuring that their goals are met
- High standard of documentation and accurate record keeping
- Administered medication as required, adhering to strict guidelines and procedures
- Assisted individuals with mobility issues, ensuring their safety throughout the night
- Attended training sessions regularly to improve skills and provide better care
- Maintained confidentiality and compliance standards for optimised patient care
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem
- Carried out administrative tasks diligently ensuring smooth operation of daily activities
- Coordinated with daytime staff to ensure continuity of care for service users
- Kept service users' rooms tidy and clean enhancing their comfort levels during the night hours
Passenger assistant - Somerset County Council - Yeovil, Somerset
(2017-01 - 2021-09)
Supporting adults with learning disabilities, to access the community, on a daily basis, and to work placements.
- Ensuring their safety whilst travelling
- Supporting service users with complex health issues and wheelchair users
- Administration of rescue medication and recording
- Carrying out daily bus safety checks adhering to health and safety for wheel chair users
- Helped children and school students board safely, reducing risk of accidents
- Maintained cleanliness of the vehicle for a more comfortable journey to passengers
Bank HCA - NHS Yeovil Hospital - Yeovil, Somerset
(2016-03 - 2017-10)
- Carried out day-to-day duties accurately and efficiently, reporting to the staff nurses on duty
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity whilst on the wards
- Worked on multiple wards supporting patients with care and dignity with personal care, personal choice
- Supporting patients emotionally and mentally to promote their well-being
- Worked flexible hours, covering nights, weekends and bank holidays
- Consistently arrived at work on time and ready to start immediately
Men cap support worker - Lufton college - Yeovil, Somerset
(2012-09 - 2015-04)
- Supporting young adults with learning disabilities with day to day activities, within the community and on campus
- Person centred approach on individual care plans, and medication administration
- Supporting with medical appointments
- Participated in regular team meetings, enhancing quality of care provided
- Promoted physical activity through assistance with exercises improving overall health condition of the students
- Supporting with nutritious meals and planning that met special dietary needs of students
- Helped achieve students independence through guided tasks and activities
- Administered medication according to schedule, promoting optimal health outcomes
- Used excellent communication and interpersonal skills to engage and interact with students need
- Contributed feedback on patient progress leading to adjustments in personalised care plans
Domiciliary care assistant - Care South - Crewkerne, Somerset
(2009-09 - 2012-12)
- Delivered exceptional care to elderly clients by assisting them with personal care tasks
- Worked flexibly to adapt to changing needs of diverse clientele
- Coordinated with healthcare professionals and families to deliver comprehensive care plans for each individual client
- Conducted risk assessments in each home environment, prioritising safety for all clients
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing
- Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes
- Monitored progress of clients, reporting any changes in condition swiftly to healthcare team
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes
Train guard - South West Trains - Salisbury, Wiltshire
(1991-08 - 2009-04)
- Managed emergency situations calmly for ensured passenger safety
- Ensured passenger safety by conducting regular walk throughs
- Managing timely departure and arrival of trains at each station stop
- Adhered strictly to health and safety regulations for the protection of all on board
- Upheld company protocols whilst dealing with anti-social behaviour from passengers
- Checked tickets of passengers to maintain fare compliance
- Worked closely with platform staff to ensure safe dispatch of trains
- Handled ticketing issues amicably, ensuring customer satisfaction
- Assisted customers with travel queries for excellent service delivery
- Coordinated with control centre during disruptions to restore normal service quickly
- Extended assistance to disabled passengers to ease comfort
- Kept passengers informed about travel updates, improving communication
