Reception - Hotel 63-London - London
(2026-04 - 2029-06)
- Check guests in and out, taking payments for their reservations
- Liaison with the housekeeping staff to stay updated on room availability and status
- Sell food and drinks to the public and guests
- Fire walks every hour, checking all fire doors and entry ways
- Deal with customer complaints and enquiries in person, over the phone and emails
Receptionist - Royal Park Hotel-London - London
(2021-01 - 2025-12)
- Deal with customers complaints and requests
- Check people in and out
- Take payments, deal with refunds
- Daily hotel checks, answer messages and emails from extranets
HK manager - Royal Park Hotel-London Bayswater - London Bayswater
(2024-06 - 2025-10)
- Check rooms over, help with stayovers
- Tick off tasks of the day, deal with pest control using traps and steam machines
- Water checks, order linen and cleaning products weekly and monthly
- Check rooms for maintenance issues, make a task list for in-house maintenance staff
Receptionist - Notting Hill Hotel-London - London
(2017-01 - 2020-12)
- In charge of taking over night shift, dealing with complaints or requests
- Check people in and out
- Change prices on booking/Expedia extranet
- Take cash/card payments for food service and in-house reservations
- Help the housekeeping staff with stayovers on some occasions
Hotel housekeeper - Acton Town Hotel-London - London
(2015-01 - 2015-12)
- Serve breakfast to the guests
- Clean the kitchen
- Count clean and dirty sheets for the laundry
- Stock storerooms with chemicals
- Order new stock
- Vacuum and mop all floors
- Clean bathtubs and toilets
- Change bed sheets
Housekeeper - Maids2Clean-London - London
(2014-01 - 2015-12)
- General cleaning for multiple clients
- Dust skirting boards, staircases
- Clean bathtubs/basins
- Clean toilets
- Vacuum and mop all floors
- Wash up dishes
- Laundry
- Gardening
Hotel maid
(2014-01 - 2014-12)
- Change bed sheets
- Dust
- Vacuum and mop
- Clean bathtubs
- Provide rooms with clean towels
- Fluff pillows
- Refill the tea station
Housekeeper - Maids 2 Clean-London - London
(2013-01 - 2013-12)
- General cleaning
- Vacuum and mop all floor levels
- Dust and wipe down sides
- Laundry
- Gardening
- Food shopping
Bartender - Jonnos-London - London
(2009-01 - 2010-12)
- Clean and sanitize bar and equipment
- Replenish supplies
- Handle cash and credit payments at the bar
- Maintain the bar, keep it clean and up to standards
- Ensure all cash, change, float and till procedures are carried out in accordance with company policy
Customer service advisor - Digital Stores Ltd
(2008-01 - 2009-12)
- Provide quality customer service on sales
- Process new stock and check off invoices
- Deal with courier deliveries and incoming/outgoing post
- Answer emails, calls
- Arrange and track deliveries and stock checking
Sales assistant - S.R Pharmacy-London Acton - London Acton
(2006-01 - 2008-12)
- Responsible for managing the main cash desk
- Process cash and card payments
- Check stock and prepare stock for the shop floor
- Handle prescriptions
- Advise customers on suitable drugs and remedies for everyday sickness
- Ensure the shop floor is always clean and safe
