Office Manager & Operations Support - Back2Back Productions
(2019-05)
Maintained smooth day-to-day office operations across a fast-paced production environment; coordinated travel, events, premises, onboarding, HR administration, budgets, and supplier relationships; and provided trusted support to senior management.
- Organising meetings and managing databases
- Planning company events
- Booking transport and accommodation
- Ordering stationery and IT equipment
- Dealing with correspondence, complaints, and queries
- Preparing letters, presentations, and reports
- Processing invoices and managing office budgets
- Implementing and maintaining procedures/office administrative systems
- Organising induction programmes for new employees
- Keeping health and safety policies up to date
- Attending meetings with senior management
- HR support
- Coordinating premises management
PA to CEO - Electric London
(2016-07 - 2019-03)
- Coordinating international travel, visas, accommodation, meetings, and diary commitments
- Screening calls, enquiries, mail and email, handling matters appropriately on behalf of the CEO
- Preparing documents, briefing papers, reports, presentations, and research findings
- Managing office systems, filing, data management, stock control, and product availability
- Liaising with clients, suppliers, visitors, and internal teams
Admin Officer - North Islington Nursery School & Children's Centre
(2010-09 - 2016-05)
- Welcoming visitors, callers, families, and external partners
- Producing letters, emails, reports, and school documentation
- Managing filing, photocopying, post, stationery, supplies, and confidential pupil records
- Collecting and administering school fees with accuracy and discretion
- Overseeing meetings, visitor refreshments, room preparation, and centre activities
Donor Centre Administrator - NHS Blood and Transplant (NHSBT)
(2010-06 - 2010-08)
- Maintaining accurate donor records and booking donor appointments
- Recording donation statistics and monitoring blood and platelet supplies
- Managing calls and enquiries
Admin Assistant - Sure Start Children's Centre
(2009-10 - 2010-05)
- Welcoming centre visitors and managing calls and emails
- Typing letters and reports and taking minutes
- Preparing rooms for meetings, courses, and drop-in sessions
- Providing flexible administrative support to the wider staff team
PA - Eva Fraser (Author & Fitness Expert)
(2007-04 - 2009-09)
- Managing calls, enquiries, appointments, diaries, travel, and accommodation
- Consulting with PR companies, coordinating interviews, events, and public appearances
- Preparing letters, emails, and memos; taking minutes and dictation
- Overseeing post, email, faxes, daily banking, and wardrobe requirements
- Providing discreet personal and professional support as required
Assistant Stage Manager & Wardrobe Assistant - Newpalm Productions
(2006-05 - 2007-03)
- Setting up and maintaining rehearsal spaces, costumes, and props
- Tracking entrances, exits, blocking and prop use throughout rehearsals
- Building strong knowledge of production requirements on and off stage
- Supporting orderly rehearsals and adapting processes for touring venues
Assistant Stage Manager & Wardrobe Assistant - Ian Dickens Productions
(2005-08 - 2006-04)
- Supporting rehearsals, prop and costume organisation, and stage preparation
- Prompting actors, taking line notes, running lines, and standing in as required
- Assisting the Director and Stage Manager with errands and show coordination
- Supporting performances through prop setting, calls, cues, scene changes, and emergencies
Freelance Drama Workshop Leader - Organised Kaos
(2003-01 - 2005-07)
- Leading drama and dance workshops for children and young people
- Devising and directing public performances
- Maintaining health and safety standards and administering first aid when required
Area Manager - Fieldforce Agency
(2002-04 - 2002-12)
- Recruiting sales consultants and promoters for beauty-sector roles
- Organising staff training, store approvals, and agency quality checks
- Building relationships with leading department store management and managing client feedback
- Supporting new business accounts, promotional events, product launches, and counter cover
