Counter Clerk - Post Office
(2020-06 - 2026-02)
- Provide customer service at the counter, handling a range of Post Office services including parcels, postage, bill payments, and financial transactions.
- Process cash and card payments accurately while maintaining strict security and compliance procedures.
- Handle customer enquiries professionally and resolve issues efficiently.
- Verify identification and documentation for regulated services.
- Maintain accurate records and ensure correct reconciliation of daily transactions.
- Support branch operations, ensuring smooth day-to-day running and excellent customer experience.
Cashier & Bureau assistant - Marks and Spencers, Uxbridge - Uxbridge
(2014-04 - 2020-02)
- Worked in the M&S currency exchange bureau, handling transactions across 40+ international currencies.
- Delivered excellent customer service, supporting customers with foreign exchange enquiries and transactions.
- Operated tills and managed cash handling responsibilities accurately and efficiently.
- Worked collaboratively as part of a team, maintaining a professional and customer-focused approach.
- Completed training in line with HSBC terms and conditions (associated with M&S Bank).
- Supported daily retail operations and ensured customers received a positive in-store experience.
Customer Service Assistant - Sainsbury's
(2012-04 - 2014-04)
- Assisted customers on the shop floor and provided product support.
- Replenished stock and maintained store presentation.
- Developed strong customer care and communication skills.
Cashier - Rogers News
(2002-08)
Family-run business owned by my husband; worked regularly on weekends and weekdays.
- Operated the cash desk and handled financial transactions.
- Replenished stock and managed product displays.
- Assisted customers and supported day-to-day shop operations.
- Built extensive retail experience and strong customer service skills over many years.
