Ketsia Kabesa

Sales Assistant

Talent

LondonMember since July 20, 2026

Adaptability in any environmentEfficiencyPunctualityStrong problem solving and decision makingPatienceExcellent communication and interpersonal skillsFlexibilityCustomer ServiceAttention to DetailCash HandlingTeamworkFashion KnowledgeOrganisational Skills

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Adaptability in any environmentEfficiencyPunctualityStrong problem solving and decision makingPatience

About

Motivated and adaptable undergraduate student at the University of Westminster, currently pursuing a degree in Digital Business.

Enthusiastic

Waitress with over two years of experience delivering top-tier customer service in dynamic, high-pressure environments. Proven ability to thrive in various settings, demonstrating strong adaptability, communication, and teamwork skills. Known for professionalism, efficiency, and a strong work ethic. Eager to contribute positively to any team or business environment through dedication, a positive attitude, and a genuine commitment to customer satisfaction.

Experience

Waitress - Deluxe Manna - Tottenham, United Kingdom

(2022-04)

Delivered exceptional customer service in a fast-paced restaurant environment, fostering a welcoming atmosphere for all guests.

Oversaw daily operations, including taking orders, serving food and beverages, and promptly addressing customer inquiries and concerns.
Coordinated with kitchen staff to guarantee prompt and exact food delivery, significantly enhancing overall guest satisfaction.
Upheld cleanliness and organisation of dining areas, strictly adhering to health and safety standards.
Mentored inexperienced staff on restaurant procedures, customer service best practices, and comprehensive menu knowledge.

Hotel Assistant - Ibis Budget Hotel - Barking, United Kingdom

(2021-09 - 2022-01)

Assisted in the daily operations of the hotel, including guest check-ins, room preparation, and handling inquiries at the front desk.
Maintained a clean and organized lobby and public areas to ensure a pleasant guest experience.
Supported the housekeeping team in maintaining high standards of cleanliness across guest rooms and communal areas.
Provided excellent customer service by addressing guest needs promptly and professionally.
Developed strong multitasking and communication skills in a busy hospitality environment.