Freelance security ambassador - AMULET SECURITY - London
(2025-11)
City hall Mayor of London (GLA), Institute of directors (IOD), Daily mail magazine (DMG)
- Internal perimeter patrols, covering key areas such as:
- Liaison with person protection team members
- Escorting high profile clients and director's officials to their rooms
- Cabinet chamber assembly members
- Mayor carriage and parking
- Offices within City Hall
- The Mayor of London's office area
- External perimeter patrols, ensuring the safety of the building's surroundings and monitoring public access areas
Security Ambassador - ALLIED UNIVERSAL G4S - London
(2024-06 - 2025-10)
Park Hyatt hotel and Standard Chartered Bank. 5 star hotel, Banking experience in Corporate Security, loading bay, Concierge or Front of House experience and hotel security, residential security.
- Background in high-end residential or 5-star hospitality security park Hyatt
- First Aid at Work certification
- Conflict management training
- Experience working with high-profile or VIP residents
- Corporate banking industry security experience (standard chartered bank)
- Escorting bank employees and contractors to their offices and floors
- Actively and effectively patrol using the planned routes, answer alarms and investigate disturbances, take appropriate action and submit appropriate reports
- Monitoring CCTV, Access Control System, and thermal monitoring systems
Assistant General Manager - Octavia foundation - London
(2022-08 - 2023-08)
- Making sure the shop floor runs smoothly
- Teaching and helping volunteers overcome obstacles and disabilities by engaging with them through activities
- Meet the store's monthly targets and handle budgets
- Recruit and train staff
- Deal with any enquiries and complaints and monitor customer service
- Serve customers as needed
- Put together the rotas and shifts
- Check that the products you sell are well displayed
- Managing deliveries
- Hosting events for customers/ company
Assistant general Manager/Manager - Mind Retail - London
(2019-09 - 2022-07)
- To ensure that all sales targets, KPI's and results are communicated and that all staff are aware of, understand and are working to meet/exceed the agreed targets and KPI's
- Working with under 16s and caring for them in the shop whistle working on activities
- Ensures maximum stock availability through effective control of collections
- Achieves the optimum price point for all stock items and promotional merchandise for seasoned and windowed themes. Continually reviews the rotation, quality and replenishment of stock in order to maximise sales
- Provides direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations. Identifies local market and business development opportunities for performance improvement
- Presents and maintains the highest standards of shop merchandising and visual layout
- Proactively recruits for volunteers, effectively plans volunteer cover and trains in areas related to business needs to realise their full sales potential and contribution to the shop performance
- Provides regular performance feedback, conducts formal performance reviews, trains and develops shop staff in customer service standards, operating standards and retailing skills
Warehouse food management - Logistics - London
(2019-02 - 2019-09)
Working alongside the Warehouse Manager and General Manager, this position will play a key role in leading the nights operation to meet current & future customer service requirements, and maintain cost efficiency.
- Experience of managing a team within a fast moving warehouse operation
- Strong commercial, analytical and communication skills
- PC and systems literacy
- Ability to act on own initiative and work autonomously with limited guidance and support
- Delivers outstanding results by managing and deploying resources in a smart and proactive way
Assistant Visual Merchandiser - Dee Set logistics - London
(2016 - 2019)
- Maximizing sales by ensuring a full availability of all products through accurate stock taking, inventory controls, stock and ordering processes
- Maintain daily record of all transactions and generate report for management
- Build strong relationships in-store with key colleagues and clients
- Complete data and photo to confirm the tasks have successfully completed
- Present and Display all products correctly and working to the guidelines provided
- Organizing my day as well as sending feedback to area management
- Input data and stationary orders of different supplies
First Line Manager - DHL - London
(2015 - 2016)
Responsible for the delivery of information in regards to products and management. Responsible for team members of 10-15. Fast paced warehouses for the food and drinks.
- Training and 1-1 with meetings with colleagues
- Taking charge in the absence of warehouse manager
- Making sure income information is accurate in the database
- Taking notes in group meeting and discussions
- Perform cycle of stock checks and scanning
- Responsible managing and running planned stock take
Door security / sales consultant - Superdrug - London
(2010 - 2014)
- Dealing with customers queries on a daily basis ensuring customer satisfaction was achieved
- Managing Visitors exit
- Crowd Control
- Detect and deter any threats around our building
- Putting out new stock ensuring all new offers were displayed clearly, and I was aware of all the details, enabling me to assist customers
- Organizing the stock room is rotated and new stock is put out on the shop floor
Sales Assistant - Clarks Shoes - London
(2009 - 2010)
- Train staff to deliver outstanding customer service
- Arranging displays of shoes on a regular basis
- Collecting shoes from the backroom stores for customers
- Given training on tills and cash handling
Operational day care - Age Concern (Age UK) - Enfield
(2008 - 2009)
Dementia care background
- Good communication skills
- learning disabilities and autism
- Day-to-day management of the service
- Caring nature
- GCSE
- To carry out audits where required and manage and complete any quality assurances required by the company, including Manager's Monthly checklist
- A sound knowledge of the CQC and applicable legislation / standards
- Experience of working with service users who have additional support needs
- Rotas/ interview meetings
- Providing entertainment and refreshments
- medication assistant
- coordinating throughout the day
- General tidy up of communal area
- Reading magazines and newspapers to the residents
- Logging guest names on Microsoft
- Meeting and greeting potential clients
