Customer Solutions Advisor - Cardo Group - Slough, Berkshire
(2026-05)
- Answer calls and record repair requests accurately
- Raise jobs for operatives and coordinate repair appointments
- Book routine and urgent repairs
- Escalate emergency repairs to planning teams
- Liaise with residents and planners to ensure repairs are completed and residents feel heard
- Confirm appointments with residents and provide updates as needed
Support Worker - Annex services - Slough
(2026-02 - 2026-05)
- Supported young people, including young asylum seekers and those from foster care
- Attended appointments and meetings with healthcare professionals and management
- Encouraged independence through daily support and community-based activities
- Assisted with shopping and everyday living tasks
- Built positive working relationships with young people and professionals
Residential Support Worker - Netpex - Herne Bay
(2025-02 - 2025-06)
- Provided 24/7 care and emotional support to children in a residential setting
- Support with daily routines, personal care, activities in the community and within the home, promoting independence and life skills
- Follow and implement care plans with social workers, healthcare providers and education.
- Maintain accurate record keeping, incident reports and progress reports in compliance with regulatory standards.
- Managed challenging behaviours using positive behaviour strategies and safeguarding procedures.
Support Worker - SeeAbility - Herne Bay
(2024-05 - 2025-01)
- Participate in the rota for care of service users as part of the care team.
- Organizing and participating in appropriate activities for service users.
- Fulfil sleep-in duties.
- Support and supervise the service users within the home in accordance with their personal placement plans and the policies, procedures, and practices of the home.
- Work with and manage challenging behavior, enabling service users to develop from needing external control to developing self-control.
- Ensuring service users live their most independent self with support and guidance
Team Leader - Lifeways - Milton Keynes
(2022-11 - 2024-01)
Support Worker - Precious Homes - Bletchley
(2022-03 - 2022-10)
- Participate in the rota for care of service users as part of the care team.
- Organizing and participating in appropriate activities for service users.
- Fulfil sleep-in duties.
- Support and supervise the service users within the home in accordance with their personal placement plans and the policies, procedures, and practices of the home.
- Work with and manage challenging behavior, enabling service users to develop from needing external control to developing self-control.
- Ensuring service users live their most independent self with support and guidance
Key Worker/Support Worker - LIFEWAYS - Milton Keynes
(2021-04 - 2022-02)
- Participate in the rota for care of service users as part of the care team.
- Organizing and participating in appropriate activities for service users.
- Fulfil sleep-in duties.
- Support and supervise the service users within the home in accordance with their personal placement plans and the policies, procedures, and practices of the home.
- Work with and manage challenging behavior, enabling service users to develop from needing external control to developing self-control.
- Administer medication in accordance with company and regulatory body policies and procedures.
WAREHOUSE OPERATIVE - IPS UK
(2019-10 - 2021-04)
- Christmas Temp role.
- Picking and packing goods at high volume.
- Consistently met or exceeded targets for picking and packing.
- Helped new starters adjust, providing training and guidance.
- Stock control.
