Kim Marin
Support Specilist
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About
Skilled and qualified Support Specialist, Senior Social Media Assistant; Call Centre Operator/Marketing Administrator with legal and reception experience; excellent communication and presentation; negotiation skills at all levels.
Computer literate with knowledge of many software packages including Microsoft’s Word, Excel (diploma), Outlook, and Sage; as well as Google’s G Suite.
Over 20 years Administrative, customer service experience and 6 year in procurement and project planning.
Experience
- Personal Assistant to the Directors
- Order Processing
- Customer Account Management
- Inventory Management
- Quoting/Sales Support
- Shipping and Logistics
- Invoicing
- Credit Control
- Project/ Operations Management
- MRP Stock Control
- CRM Updates
- Diary Management
- Liaising with suppliers, clients and staff.
- Tradeshow Organisation
- ISO 9001:2015 Internal Auditor
- Website Updates
- Interaction and followers on social media
- Ebay Listings
- Shift leader
- Team training
- Create FAQ systems for staff
- Building and deploying system training guides
- Correspond with customer complaints
- Detailed weekly client reports
- Maintaining client data
Education
Tiverton High School
English, Mathematics, Double Science, Music, RSA CLAIT (IT), Community Care and Graphic Products – GCSE
East Devon College
RSA Word Processing 1 Part 1 - Distinction
RSA Word Processing 1 Part 2 – Pass
2008
Award in Team Leadership North Devon College
