Kim Marin

Skilled and qualified Support Specialist, Senior Social Media Assistant; Call Centre Operator/Marketing Administrator with legal and reception experience; excellent communication and presentation; negotiation skills at all levels.

Computer literate with knowledge of many software packages including Microsoft’s Word, Excel (diploma), Outlook, and Sage; as well as Google’s G Suite.

Over 20 years Administrative, customer service experience and 6 year in procurement and project planning.

• Personal Assistant to the Directors
• Order Processing
• Customer Account Management
• Inventory Management
• Quoting/Sales Support
• Shipping and Logistics
• Invoicing
• Credit Control 
• Project/ Operations Management 
• MRP Stock Control
• CRM Updates
• Diary Management
• Liaising with suppliers, clients and staff. 
• Tradeshow Organisation 
• ISO 9001:2015 Internal Auditor 
• Website Updates
• Interaction and followers on social media
• Ebay Listings
• Shift leader
• Team training
• Create FAQ systems for staff
• Building and deploying system training guides
• Correspond with customer complaints
• Detailed weekly client reports
• Maintaining client data

Tiverton High School

English, Mathematics, Double Science, Music, RSA CLAIT (IT), Community Care and Graphic Products – GCSE

East Devon College

RSA Word Processing 1 Part 1 - Distinction

RSA Word Processing 1 Part 2 – Pass

2008

Award in Team Leadership North Devon College

Stress Management Crisp