Kim Whittingham

A friendly and customer-focused individual with strong verbal communication skills and extensive experience in customer service across both retail and hospitality. After dedicating time to raising my family, I am now eager to return to retail, bringing excellent organisational abilities, patience, and a team-focused approach. Confident in managing tasks independently, meeting customer needs, and supporting colleagues to achieve shared goals.

Full-time Parent

(2007-01)

• Cooking all meals, encouraging a healthy diet for my children
• Household chores including hoovering and laundry
• Responsible for home finances and budgeting
• Supporting with school activities, attending school visits and parent's evenings
• Help my children to understand their schoolwork e.g. practising spelling
• Maintaining multiple schedules including appointments and social events
• Providing emotional support to facilitate the wellbeing of my children
• Safeguarding my children to keep them safe, including online

Catering Assistant/Bar Staff - The Courtyard

(2004-01 - 2007-12)

• Washing up and cleaning: Ensuring all kitchen equipment, utensils, and work areas are clean and hygienic
• Food preparation of snacks and simple meals such as cakes and tapas
• Serving food and drinks, taking orders and payments at the bar
• Keeping the bar area clean and stocked, washing glasses, and clearing tables
• Working during theatre intervals to ensure quick service

Concessions Manager/Sales Assistant - Wallis

(2002-01 - 2004-12)

• Greeting customers, assisting with product selection, answering queries, and resolving complaints
• Overseeing stock control, visual merchandising, and compliance with store and brand policies
• Responsible for monitoring store performance and reporting to head office
• Restocking shelves and maintaining a clean organised shop floor
• Receiving deliveries, checking stock
• Meeting both individual and general store sales targets

GCSE - English and Maths - Heywood Highschool