Kimberley Spruce

Motivated and reliable customer service professional with 3 years of experience in fast-paced, customer-focused environments. Proven ability to handle a wide range of customer needs, resolve issues efficiently, and deliver positive experiences. Known for strong communication skills, attention to detail, and a proactive approach to problem-solving.

Sales Assistant at H&M (2022-05 – 2022-09)

I worked part time as a summer temp developing excellent customers service skills.

• I assisted customers with their needs as H&M kept up to date with current trends in fashion.
• I was also trained on the tills and was able to make and receive deliveries then making sure that the stock looked presentable to be shown on the shop floor.

Online Assistant at Sainsbury's (2023-05 – Present)

Developed more customer skills experience in a retail environment

• I have also developed great communication skills having to consistently carry out my job while also have to help customers with their needs.
• I have also developed patience, working in a busy environment it is crucial to be able cope well with high pressure surroundings.

Customer Assistant at One Stop (2024-09 – Present)

• I have developed the ability to demonstrate the ability listen attentively and respond thoughtfully
• Successfully managing two jobs requires prioritizing tasks and organizing your schedule to meet the demands of both roles.
• Working two jobs is a clear indicator of my dedication and drive

GCSE in Multiple – The Duston School (2016 – 2021)

A Level in Multiple – The Duston School (2021 – 2023)

Undergraduate – University of Northampton (2023)