Kinza Sarmad

Organised and reliable administration professional with experience supporting busy office and reception environments, including accountancy practice administration and GP surgery reception work. Confident handling enquiries, maintaining accurate records, arranging appointments, using Microsoft Office and Outlook, and completing tasks to deadlines with care and attention to detail. Brings strong communication skills, a finance and business background, and a professional approach to supporting clients, colleagues and day-to-day office operations.

Admin Assistant at Kendrick Sanford

Provided day-to-day administrative support within an accountancy practice, helping maintain organised office processes and accurate client records.

• Handled client enquiries professionally by phone and email, directing queries and supporting timely responses.
• Prepared, updated and organised documents, correspondence and records with strong attention to detail.
• Supported filing, data entry and diary coordination to help the team manage deadlines and client work efficiently.
• Used Microsoft Office and Outlook to produce documents, manage communication and support office administration.

Receptionist at GP Surgery

• Welcomed patients and visitors, managed reception enquiries and provided friendly front-of-house support.
• Booked appointments, updated patient information and supported accurate records using the EMIS system.
• Handled telephone enquiries calmly and professionally while maintaining confidentiality.
• Worked effectively under time pressure, prioritising tasks and supporting the smooth running of the surgery.

MBA in Finance – Mohammad Ali Jinnah University, Islamabad, Pakistan (2006-01 – 2008-12)

Bachelor in Business Commerce – Punjab College of Commerce, Pakistan (2003-01 – 2005-12)