Kirsten Wakefield

I am a professional and conscientious administrator with extensive experience spanning the higher education, charity and publishing sectors. I have complementary skills as an observant proofreader and copy editor, proficient at reading and editing a range of academic materials. I am adaptable, reliable and conscientious with excellent time management and team working skills. I am also able to manage multiple projects at once under tight deadlines and without supervision.

Administrator - University of Southampton

(2016-12 - 2026-03)

Provided comprehensive, effective and efficient administration and operational support to research group within the Faculty of Engineering and Physical Sciences

• Organised, supported and attended events (seminars, workshops, conferences), ensuring all activities and deliverables ran efficiently by coordinating diaries, booking venues, setting and communicating programme schedules, liaising with appropriate key stakeholder groups
• Acted as a first point of contact for enquiries at research group/AU level to ensure an effective customer experience
• Financial administration including requisitions, invoicing and budget monitoring
• Analysed, manipulated and interpreted information to support the preparation of reports and data sets to assist decision-making and strategy
• H.R. administration including staff recruitment, visitor arrangements, academic appraisal, probation, promotion, and induction
• Maintaining accurate records and ensuring compliance with university/faculty policies and systems
• Received Dean's Award in 2025

Administrator/P.A. (part time) - University of Southampton

(2015-03 - 2016-11)

Personal Assistant to senior academic within Faculty of Social Sciences. Responsible for diary management, research administration, proofreading and formatting journal papers, booking travel and arranging meetings with external stakeholders

• Updated and maintained intranet web pages using content management software. Tasked with design and maintenance of web pages for new School of Psychology website
• Handled enquiries from students, academic colleagues and visitors, providing first line advice and effective signposting where necessary
• Devised and maintained efficient office systems
• Supported conferences, seminars and event

Patient Liaison Administrator - iTalk/Solent Mind

(2011-10 - 2015-03)

• First point of contact for patient referrals to local IAPT psychological therapy service
• Booked patient appointments with therapists using designated computer software
• Assessed and referred risk calls
• Recorded patient data in a confidential, accurate and timely fashion
• Solely responsible for office health and safety procedures
• Received staff recognition award in 2012

Diploma - Psychology - Open University (2011-12)

B.A. (Hons) - Ceramics - University of the West of England (1996-06)