Kizzy Mann

Experienced Registered Nurse and healthcare leader with over 10 years' experience across urgent and emergency care, nursing homes, and healthcare management. Proven ability to lead multidisciplinary teams, improve patient flow, achieve regulatory compliance, and deliver high-quality, person-centred care. Strong background in operational management, quality improvement, workforce leadership, and service development within both NHS and independent healthcare settings.

Care Home Manager - Lakeside Nursing Home - Winsford

(2026-04)

Provide overall leadership and operational management of the nursing home.

• Lead and support multidisciplinary teams to deliver high-quality, person-centred care.
• Ensure compliance with CQC standards, safeguarding requirements and clinical governance.
• Manage staffing, recruitment, budgets, quality assurance and regulatory compliance.
• Develop a positive culture focused on continuous improvement and resident wellbeing.
• Achieved a Good rating in the recent PAMMS inspection.
• Achieved 97% in the ICB Infection Prevention and Control Audit, demonstrating high standards of infection prevention, governance and quality assurance.

UEC Capacity and Flow Manager - Royal Shrewsbury Hospital & Princess Royal Hospital - Telford

(2025-02 - 2026-03)

Manage patient flow across Urgent and Emergency Care services.

• Coordinate hospital capacity to support timely admissions and discharges.
• Work collaboratively with clinical teams, bed management, site management and community services.
• Support operational decision-making to improve patient safety and performance.
• Lead service improvements to reduce delays and enhance patient experience.

Senior Sister – Accident & Emergency - Royal Shrewsbury Hospital

(2024-01 - 2025-02)

Led the day-to-day management of the Emergency Department.

• Managed staffing, patient safety and clinical standards.
• Supported staff development, performance management and service improvement.
• Worked closely with multidisciplinary teams to deliver safe, effective emergency care.

Sister – Accident & Emergency - Royal Shrewsbury Hospital

(2023-01 - 2024-01)

Managed clinical shifts within the Emergency Department.

• Coordinated patient care and supported junior staff.
• Maintained high standards of clinical practice and patient safety.
• Ensured effective communication across multidisciplinary teams.

Care Home Manager - Gwastad Hall Nursing Home - Wrexham

(2022-03 - 2022-12)

Held overall responsibility for the operational management of the home.

• Ensured compliance with Care Inspectorate Wales (CIW) regulations and national minimum standards.
• Successfully managed the home following a CIW inspection on the second day of employment.
• Worked closely with the Local Authority and Betsi Cadwaladr University Health Board to address four non-compliance notices.
• Successfully achieved removal of the admissions embargo within two months through effective leadership and quality improvement.

Regional Support Manager - Park Homes UK

(2022-01 - 2022-03)

Provided operational support across multiple care homes, primarily Winsford Grange.

• Supported home managers with regulatory compliance and service improvement.
• Led quality assurance activities.
• Developed staff and strengthened leadership teams.
• Produced performance reports and supported business development initiatives.

Registered Nurse (Agency) - Beaumaris Nursing Agency

(2021-08 - 2021-12)

Delivered high-quality nursing care across a variety of healthcare settings.

• Administered medication safely and maintained accurate documentation.
• Adapted quickly to different clinical environments.
• Escalated concerns appropriately and maintained excellent communication with both host organisations and the agency.

Care Home Manager - Clover Fields Care Home - Whitchurch

(2021-06 - 2021-08)

Managed all aspects of the home's daily operation.

• Led recruitment, supervision and development of staff.
• Managed budgets and ensured financial sustainability.
• Maintained compliance with care regulations and health and safety legislation.
• Worked closely with residents, families and external professionals.
• Promoted person-centred care and resident independence.

Care Home Manager - Akari Care - Whitchurch

(2018-01 - 2021-06)

Managed all operational, clinical and financial aspects of the nursing home.

• Led recruitment, training and performance management.
• Maintained CQC compliance and quality standards.
• Successfully improved the home's CQC rating from Requires Improvement to Good across all inspection areas.
• Built strong relationships with residents, families and healthcare professionals.
• Delivered safe, high-quality, person-centred care.

Deputy Manager - Akari Care - West Felton

(2017-07 - 2018-01)

Supported the Home Manager with operational leadership.

• Managed staffing, budgets and regulatory compliance.
• Ensured services met CQC, NICE and NMC standards.
• Covered the full Home Manager role for approximately three months during management absence.
• Led multidisciplinary teams and supported service development.

Unit Manager / Deputy Manager - Minster Care Group - Wrexham

(2016-03 - 2017-07)

Managed daily operations within the nursing home.

• Supervised staff and ensured high-quality care delivery.
• Managed staffing resources and budgets.
• Maintained compliance with regulatory requirements.
• Worked closely with families and healthcare professionals to meet residents' needs.

Registered Nurse - Nant y Garth Nursing Home - Llay, Wrexham

(2015-02 - 2016-03)

Delivered comprehensive nursing care to residents.

• Administered medications and monitored treatment plans.
• Assessed wounds, infections and pressure care.
• Maintained accurate clinical documentation.
• Worked collaboratively with GPs and multidisciplinary teams to ensure excellent resident care.