Krishna Prajapati

Motivated and customer-focused MSc management with Digital Marketing student at BPP University, with a bachelor's degree in accountancy and auditing. Experienced in delivering excellent customer service, working effectively in fast-paced environments, and supporting day-to-day business operations. Skilled in customer engagement, problem-solving, teamwork, and inventory management, with a strong interest in administration and data-driven decision-making.

Eager to apply analytical and organizational skills to make a meaningful contribution as an administration while continuing to learn and develop within the NHS.

Crew member - McDonald's - London

(2025-04)

• Deliver exceptional customer service in a fast-paced, high-volume environment while ensuring a positive customer experience.
• Collaborate with team members to achieve operational and service performance targets.
• Resolve customer enquiries and complaints professionally, maintaining high levels of customer satisfaction.
• Process customer orders accurately and efficiently using POS system while handling cash and card transaction.
• Maintain high standards of food hygiene, cleanliness, and workplace safety in accordance with company procedures.
• Demonstrate adaptability by managing multiple tasks efficiently during busy periods while maintaining accuracy and service quality.

Store Assistant - KK store - India

(2019-06 - 2024-12)

• Managed daily store operations, ensuring smooth and efficient business performance.
• Monitored inventory levels, restocked products, and maintained accurate stock records.
• Maintained financial records, processed daily sales, and handled cash transactions responsibly.
• Created organized product display to enhance customer experience and maximize sales opportunities.
• Opened and closed the store, ensuring security procedures and operational standards were consistently followed.
• Built positive relationships with customers by providing friendly, personalized service and resolving enquiries promptly.

MSc - Management with Digital Marketing - BPP University (2025-01)

Bachelor of commerce - Accountancy & Auditing - Sardar Patel University (2021 - 2024)