Ky
Motivated and dependable individual seeking an opportunity to use communication, organizational, and problem-solving skills
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About
Motivated and dependable individual seeking an opportunity to use communication, organizational, and problem-solving skills. Willing to learn, adapt, and contribute to the team.
Experience
Collection Specialist at WeFund Lending Corp (2025-01 – Present)
- Followed up outstanding balances
- Communicated with clients professionally
- Maintained accurate documentation
Results Associate at ResultsCX (2023-01 – 2024-01)
- Assisted customers and resolved concerns
- Maintained clear and professional communication
- Met performance and quality targets
Collection Specialist at Ascenders Business Solution (2022-01 – 2022-12)
- Contacted clients for payment follow-ups
- Negotiated payment terms
- Updated account records
Collection Specialist at FESL Business Process Outsourcing (2021-01 – 2022-12)
- Managed client accounts and collections
- Handled billing concerns and disputes
- Ensured timely payments
Education
Bachelor of Secondary Education in Major in English – Pamantasan ng Lungsod ng Pasig (2021-01 – 2025-12)
Senior High School in Humanities and Social Sciences – Rizal High School (2018-01 – 2020-12)
– Rizal High School (2014-01 – 2018-12)
– Palatiw Elementary School (2008-01 – 2014-12)