Kynan Digallu

Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements.

Multi Drop Delivery Driver - One Motion Group - Swindon

Business administrator apprentice - Kall Fit - Swindon, Wiltshire

(2018-08 - 2025-11)

• Managed customer interactions to ensure satisfaction and resolve inquiries promptly.
• Processed invoices efficiently, maintaining accurate financial records.
• Handled phone communications to facilitate effective client engagement.
• Utilised QuickBooks for streamlined accounting tasks and financial reporting.
• Managed daily administrative tasks for smooth operations.
• Coordinated appointments and schedules to ensure punctuality.
• Updated company database regularly, ensuring accurate record keeping.

Customer service assistant - CO-Op - Swindon, Wiltshire

(2023-01 - 2023-05)

• Assisted in the training of new staff members, ensuring consistency in service delivery.
• Adapted quickly to changes in store layout or products range, minimising disruption to service delivery.
• Showcased strong communication skills when explaining promotions or discounts to customers.
• Organised stock shelves neatly to improve the overall appearance of the shop floor.

Customer service assistant - Wilko - Swindon, Wiltshire

(2022-10 - 2022-12)

• Adapted quickly to changes in store layout or products range, minimising disruption to service delivery.
• Communicated effectively with colleagues to ensure seamless service delivery.
• Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
• Provided exceptional levels of customer service consistently; creating loyal customers.

Customer service assistant - Co-op - Swindon, Wiltshire

(2019-03 - 2022-05)

Served as customer service assistant, enhancing communication skills through direct engagement. Trained to operate post office, gaining expertise in money handling and responsibility. Developed confidence while delivering exceptional service within local co-op environment.

• Prioritised tasks during busy periods for maximised productivity.
• Upheld company policies and procedures consistently for maintained standards of operation.
• Utilised product knowledge effectively whilst assisting customers with purchases decisions.

Customer service assistant - Wilko - Swindon, Wiltshire

(2018-11 - 2019-03)

Trained as customer service assistant at Wilko, enhancing communication skills. Gained confidence through extensive customer interactions and problem-solving experiences. Developed strong interpersonal abilities by addressing diverse customer inquiries.

General warehouse operative - Matalan - Swindon, Wiltshire

(2017-06 - 2017-10)

Collaborated with Matalan during brief summer engagement in 2017 as warehouse operative. Unboxed items for placement onto shop floor by other staff members.

Diploma of Higher Education - Psychology - New College Swindon (2020-07)

GCSEs - English and Maths - St Josephs Catholic College (2012-06 - 2012-07)