Lady Anne

An enthusiastic and reliable professional with extensive experience in different customer facing roles, throughout my professional life I have worked confidently in fast-paced environments, with the ability to work independently or collaboratively within a team. Through my experience within the catering industry I have gained the skills to adapt quickly to changing circumstances while maintaining a high degree of attention to detail. Strong communication skills have been a key aspect of all my previous roles, both catering and healthcare, where new and changing information must be accurately and quickly passed on.

I have reached a point where I am ready to move into a new area, I'm quick to learn new tasks and I'm always looking to build up new skills. I'm currently seeking full time/ part-time jobs and customer service roles; I'm looking for on site, remote or hybrid positions.

Catering / Retail Assistant at Russell Hospital Restaurant (2023-07 – 2025-01)

• Assisted in food preparation and service
• Maintained hygiene standards and cleanliness
• Provided customer service and handled payments
• Assisting with stock replenishment and merchandising
• Keeping the shop floor clean, tidy, and well-organised
• Answering customer queries and offering product advice
• Till operated, cooking the meals for lunch time

Healthcare Assistant at Church Rose Nursing Home (2019-01 – 2023-07)

• Supported residents with daily care needs
• Worked closely with nursing staff and families
• Maintained accurate records and ensured patient comfort
• Assisting with medication under supervision and in accordance with care plans

Healthcare Assistant at Ashlodge Nursing Home (2017-07 – 2018-12)

• Assisting residents with personal care tasks
• Supporting mobility and helping residents move safely around the home
• Assisting with mealtimes, including serving food and helping residents eat
• Maintaining accurate care records and documentation
• Promoting a safe, clean, and hygienic environment in line with health and safety standards

Healthcare Assistant at Passion HR Recruitment Agency (2016-10 – 2017-06)

• Provided personal care and mobility support
• Administered medication and recorded usage
• Prepared meals and supported feeding
• Maintained a clean and safe home environment
• Monitored health and reported changes
• Offered companionship and emotional support
• Assisted with routines, shopping, and appointments
• Promoted dignity, privacy, and independence

Lunchtime Supervisor at St Peter's & Paul's Primary School (2015-09 – 2016-07)

• Supervised children during lunch and playtime
• Encouraged good behaviour and hygiene
• Assisted with meals and supported younger pupils
• Reported incidents and ensured safety
• Helped organise play activities

Bootcamp in Digital Skills for the Workplace – Serco (2026-01)

Level 1 in Introduction to the Hospitality Industry – City & Guilds (2025-01)

NVQ Level 3 in Health and Social Care – NCFE (2022-01)

BTS/HND/HNC in Marketing & Sales (2013-01)

International Baccalaureate Diploma – EBacc (2011-01)

BEPC Diploma (2007-01)