Laiba Naeem

Motivated and enthusiastic, I am a fast learner and look forward to challenges and learning new skills and can adapt to changes easily. I enjoy stepping out of my comfort zone to try new things, I work well in teams and understand the importance of timekeeping and good communication.

Crew Member - Doner shack Glasgow, Silverburn - Silverburn, Glasgow

(2022-09 - 2023-10)

• Working in all areas of the kitchen and on tills and working front of house handing food to customers
• Communicating with the team to get orders ready as quickly as possible
• Dealing with customer feedback and ensuring customer satisfaction with food and service

Team member - Tortilla – Silverburn - Silverburn, Glasgow

(2023-01 - 2024-08)

Works like a Mexican subway, working with customers on a one to one making their orders and upselling extra add On's.

• Packing orders for deliveries
• Ensuring good customer service as well as working efficiently as a team

Crew Member (temporary contract) - Tesco Extra Silverburn - Silverburn, Glasgow

(2024-09 - 2025-02)

Contracted to Dot com (online shopper) duty to ensure pick was done on time and within target for deliveries and further trained at checkouts/self-scan maintaining high level of customer service ensuring a great shopping experience for customers.

BA - psychology and education - Strathclyde university, Glasgow (2022)