Lanna

I believe what makes me different as a pharmacist is the way I treat my patients. No matter how busy the pharmacy is, I always make time to listen, support, and reassure people properly. Patients often come back asking to speak with me because they know I will listen to their concerns, explain things clearly, and make them feel comfortable and cared for.

I understand that sometimes patients need more than just advice about medication, and I always try to support them in a compassionate and understanding way so they feel heard and confident about their treatment. I am a passionate and motivated GPhC-registered pharmacist who genuinely enjoys helping people and learning more every day. Working as a locum pharmacist across different community pharmacy settings has helped me become confident managing high prescription volumes, clinically screening prescriptions, making interventions, identifying prescribing issues, and working closely with GP surgeries and other healthcare professionals to ensure patients receive safe and effective care.

I am a quick learner, adapt easily to new environments and teams, and work well under pressure while remaining calm, approachable, and supportive to both patients and colleagues. I always try to contribute positively within the team by supporting staff whenever needed and sharing my input or ideas if I feel it could improve patient care, workflow, or safety. I understand the importance of teamwork within healthcare and always aim to create a supportive and positive working environment where everyone feels respected and able to work together effectively.

Through both my community pharmacy experience and my clinical pharmacy shadowing, I realised how much I enjoy the clinical and patient-facing side of pharmacy, especially speaking with patients, supporting them through their treatment journey, and being part of a multidisciplinary healthcare team.

I would love the opportunity to continue developing my clinical skills within the NHS while making a positive difference to patients by helping them feel supported, reassured, and cared for throughout their treatment.

Community Locum Pharmacist at Various Community Pharmacies (Present)

Delivered safe and effective pharmaceutical care within busy community pharmacy settings serving diverse and high-need patient populations.

• Clinically screened prescriptions to identify contraindications, interactions, dosing concerns, and prescribing issues before supply.
• Conducted patient consultations relating to acute illnesses, long-term conditions, mental health concerns, and medication adherence.
• Delivered Pharmacy First, CPCS, emergency supply services, contraception services, smoking cessation support, and hypertension case finding.
• Performed clinical interventions and communicated effectively with GP surgeries and healthcare professionals to ensure safe patient outcomes.
• Supported patients receiving substance misuse treatment through supervised consumption services with professionalism and compassion.
• Managed controlled drugs in line with legal and governance requirements.
• Counselled patients on new and existing medications, side effects, adherence, and safe medicine use.
• Prioritised workload effectively in fast-paced environments while maintaining patient safety and attention to detail.
• Developed strong communication and relationship-building skills through regular patient-facing interactions.

Clinical Pharmacy Shadowing Experience at Birmingham and Solihull Mental Health NHS Foundation Trust (2024-11 – 2024-12)

• Shadowed specialist clinical pharmacists across inpatient and outpatient mental health services including Older Adult Mental Health wards, Eating Disorder Unit, and Mother and Baby Unit.
• Observed multidisciplinary ward rounds involving pharmacists, psychiatrists, nurses, psychologists, and specialist clinicians.
• Participated in medication reviews assessing therapeutic appropriateness, prescribing safety, monitoring requirements, and patient outcomes.
• Reviewed inpatient drug charts and identified prescribing discrepancies and medication risks under pharmacist supervision.
• Observed medicines reconciliation processes and safe prescribing practices using NICE guidance and clinical safety principles.
• Developed knowledge of psychotropic medicines including antipsychotics, antidepressants, and mood stabilisers.
• Engaged with patients regarding medication concerns, adherence, side effects, and treatment understanding.
• Observed antimicrobial stewardship practices and prescribing audits.
• Used clinical resources including BNF, NICE guidance, UKTIS, BUMPS, and Hale's Medications & Mothers' Milk.
• Strengthened understanding of hospital pharmacy workflow, multidisciplinary care, and patient-centred clinical pharmacy services.

School Representative at University of Wolverhampton Students' Union (2018-09 – 2022-09)

• Represented student concerns and welfare issues professionally within university meetings.
• Supported peers experiencing academic, wellbeing, and mental health difficulty.
• Developed leadership, teamwork, communication, and advocacy skills.

MPharm – University of Wolverhampton (2018 – 2022)

Pre-Registration Pharmacist Training – Bushbury Pharmacy, Wolverhampton (2023)

GPhC Registered Pharmacist (2023)