Lashae March

I am a hardworking, reliable, and enthusiastic individual with several years of customer service experience in fast-paced environments. I take pride in delivering excellent customer service, communicating effectively with customers and colleagues, and working well under pressure. I am friendly, approachable, and always eager to learn new skills and take on new challenges.

Customer Service Assistant & Cashier (Voluntary) - Felix Credit Union - Bradford

(2021-10)

• Welcome customers in a professional and friendly manner.
• Process payments accurately and record transactions in the designated ledger.
• Update customer membership books and maintain accurate records.
• Balance cash takings at the end of each shift.
• Carry out monthly health and safety inspections.
• Complete health and safety documentation and report any issues to management.
• Maintain confidentiality and accuracy when handling customer information and cash.

Customer Service Assistant – Café & Checkouts - Morrisons - Victoria, Bradford

(2024-12)

• Delivered excellent customer service in both the café and checkout areas.
• Prepared and served food and beverages while maintaining high hygiene standards.
• Assisted customers with enquiries and resolved complaints professionally.
• Worked efficiently in a busy, fast-paced environment.
• Used initiative to solve problems and support colleagues when required.
• Maintained a positive attitude during busy periods and ensured customers received excellent service.

6 GCSEs including English and Mathematics - Tong Leadership Academy (2018 - 2023)

Child Development - Tong Leadership Academy (2018 - 2023)

Level 2 Hairdressing - Hairdressing - Bradford College (2023 - 2025)

Level 3 Hairdressing - Hairdressing - Bradford College (2023 - 2025)