Laura Copping

Qualified candidate with years of experience in a fast-paced environment with good customer service. I am honest and reliable with good leadership skills. I am a friendly person who enjoys meeting new people. I always give 100% in what I do, and I am not afraid of hard work. I am capable of working on my own and within a team.

Since

February 2026, I have been covering all responsibilities of the Store Manager position. I stepped in to manage the store during our manager's absence, ensuring day-to-day operations run efficiently, targets are met, and the team feels supported — all while maintaining consistency, great customer service and high standards throughout.

Acting Manager at Card Factory (2026-02 – Present)

Assistant Store Manager (ASM) at Card Factory (2022-02 – Present)

As an assistant store manager my primary responsibilities surrounded team management, customer service

• Having good customer service skills
• Opening and closing the store
• Set performance goals
• Ordering products for the store/ booking in products
• Promoting good customer service skills
• Tills (que busting) promoting good customer service, interacting with the customers going through the till and selling up sales (promotional add on)
• Working stock
• Remerchandising
• Good computer skills

Sales at Hughes Electrical (2021-09 – 2022-02)

Shop Floor Manager at B&M Bargains (2019-10 – 2021-08)

Shop Floor Supervisor at B&M Bargains (2015-01 – 2019-09)

Replenishment Supervisor (Nights) at B&M Bargains (2014-09 – 2015-01)

Warehouse at B&M Bargains (2013-11 – 2014-09)

Health and Social Care – Negus Sixth Form Centre at Plumstead Manor School (2004 – 2006)

GCSE’S including English, Maths, Design and technology, I.T and Science – Plumstead Manor School (1999 – 2004)