Laura Dunn
A highly competent administrator with excellent interpersonal skills
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About
Laura is a team player with excellent interpersonal skills, in addition to great methodical and structured organisational skills. Laura is a versatile individual who integrates well with others whilst maintaining a caring attitude.
Experience
Care Assistant at Porthgwara Nursing Home (2019-09 – Present)
- Personal care
- Assisting with daily needs such as toileting and eating and drinking
- Keeping them company having someone to talk to
- Dignity and Respect for those I looked after as well as those I work with
- Helping them with their personal needs
Care Assistant at Poldhu nursing home (2016-01 – 2019-09)
Support and adapt to the needs of the residents in every aspect of their lives according to their person-centered plan and company policies and procedures. Understand, monitor and record resident's condition and report any changes.
Apprentice at Hair at the Lounge (2015-08 – 2016-01)
- Shampooing
- Assisting the stylist's
- Cleaning station's
- Dealing with customers
- Reception duties
Admin Officer at HQ Defence Dental Service (2014-06 – 2015-05)
- Maintaining the Group mail box
- Incoming and outgoing post
- Booking travel
- Scanning
- Secure Shredding
- Input patient information using the electronic Defence Information Capability Programme
Legal Secretary at Army Legal (2014-01 – 2014-06)
- Audio tying
- Scanning
- Tying letters
- Filing
Audio Typist at Headquarters Legal Clerk (2013-01 – 2014-06)
- Audio tying
- Collection and distribution of personal and business mail
- Electronic working practices clerk including the registry of electronic documents
- JPS
- Handled legal documents and filed them electronically and hardback
Registry Clerk at Headquarters Health Service (2009-01 – 2013-12)
Worked in an high profile Headquarters in the information Hub.
- Duties include scanning documents on a restricted network
- Ordering stationery through an outside agent
- Communicated well at all levels of the organisation
- Built solid relationships with customers resulting in repeat business
- Collection and distribution of personal and business mail
- Recorded delivery management
- Distribution of stationery orders
- Electronic working practices clerk including the registry of electronic documents
- Worked along side Human Resources team which involved Finance
Education
Level 3 Adult Social Care Diploma in Adult Social Care
NVQ Certificate, Intermediate Level Apprenticeship in Business and Administration
Distinction in BTech in Business Administration
Certificate of Qualification in Post Orderly Course
– Moorpark Business and Enterprise School (2004-01 – 2009-12)
