Laura Harman

PERSONAL ASSISTANT | EXECUTIVE SUPPORT | EVENTS COORDINATION

Talent

DerbyMember since October 14, 2026

Schedule, itinerary and travel coordinationVIP client service and relationship buildingSupplier liaison, reservations and bookingsEvent and experience logisticsPurchasing, invoices, receipts and budget awarenessPrioritising competing requests and last-minute changesDiscretion, communication and attention to detailTeam leadership and working under pressureMicrosoft Office: Outlook and Excel

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About

Highly organised and proactive professional with over seven years of experience across luxury yachting and commercial aviation, including senior leadership roles supporting high-profile guests and managing complex operations. Skilled in coordinating travel arrangements, reservations, bespoke experiences and supplier relationships; managing purchasing, invoices and budgets; and resolving last-minute challenges with discretion and professionalism. Experienced in leading teams, prioritising competing demands and delivering exceptional service in fast-paced environments.

Now looking to transfer these skills into a Personal Assistant, Executive Assistant or Events Coordination role.

Experience

Chief Stewardess - M/Y Sophie Blue — 42m Private/Charter Yacht

(2026-02 - 2026-09)

Acted as a key point of contact for owners and guests, learning individual preferences and delivering discreet, personalised service.
Coordinated travel arrangements, transfers, activities, appointments and reservations, adapting plans calmly when requests or timings changed.
Managed supplier relationships and purchasing, following arrangements through and ensuring requirements were delivered to a high standard.
Worked closely with the Captain, Chef, crew and external suppliers to coordinate multiple requests and keep the guest experience seamless.
Managed invoices and receipts using Excel, alongside departmental purchasing, budgets and interior team leadership.

Chief Stewardess - M/Y Berco Voyager — 40m Private/Charter Yacht

(2023-04 - 2025-10)

Progressed from 3rd Stewardess to 2nd Stewardess and Chief Stewardess, taking on increasing responsibility for guest service and operational coordination.
Planned detailed bespoke itineraries across the South of France, Sardinia and the Amalfi Coast, including restaurant reservations, transport, excursions and tailored experiences.
Researched options and built strong relationships with restaurant managers and local suppliers, managing arrangements from initial enquiry through to confirmation.
Coordinated competing guest requirements across five consecutive high-intensity charters, resolving issues and making last-minute changes while maintaining service standards.

Inflight Manager - British Airways

(2022-06 - 2023-02)

Led teams of up to 15 cabin crew and oversaw cabin operations on flights carrying up to 300 passengers.
Personally welcomed First and Business Class guests, responding to individual requests with discretion and attentive service.
Resolved operational challenges and passenger concerns calmly, balancing competing priorities while maintaining safety and service standards.

Inflight Lead - British Airways

(2019-02 - 2022-06)

Led short-haul cabin operations and acted as second-in-command on long-haul flights, supporting the Inflight Manager and taking charge of the cabin when required.
Led teams of up to eight crew, coordinating service delivery and resolving passenger concerns in a fast-paced environment.
Promoted to Inflight Manager in recognition of leadership, judgement and operational performance.