Leigh Shaw

I am an experienced Personal Assistant who specialises in Executive Support and Business Administration. My communication skills provide me with the foundation to create and maintain strong professional relationships with colleagues and stakeholders alike. As a strong leader, I can motivate and mentor a team to achieve their personal and professional objectives.

I am accustomed to working on numerous work streams simultaneously and can schedule tasks in accordance with their priority and designated timescales. I can collaborate effectively within a team whilst also maintaining the self-discipline to deliver independently.

Executive Assistant - OneRen

(2026-04 - 2026-05)

New Role Created and Extension to Initial 1 Month Cover

• Manage the CEO's email inbox, prioritising messages and responding on their behalf when appropriate.
• Draft, edit, and proofread high-quality communications and correspondence.
• Filter and triage emails to ensure urgent matters are addressed promptly.
• Handle incoming calls, acting as the first point of contact for internal and external stakeholders.
• Maintain confidentiality and discretion at all times.
• Serve as the primary point of contact for senior stakeholders, including board members, investors, partners, and clients.
• Build and maintain strong relationships through professional and proactive communication.
• Coordinate and manage stakeholder expectations and follow-ups.
• Manage the CEO's calendar with a focus on prioritisation, balance, and time efficiency.
• Schedule meetings, calls, and appointments, ensuring all logistics are arranged.
• Coordinate across multiple time zones and complex schedules.
• Support the preparation and coordination of board meetings and executive committees.
• Draft and distribute agendas, minutes, and supporting documentation.
• Coordinate logistics, venue arrangements, and attendee requirements.
• Ensure timely follow-up on actions and decisions.
• Organise and manage travel arrangements, itineraries, and accommodations.
• Prepare briefing packs and meeting materials in advance.
• Ensure seamless logistics for internal and external meetings.
• Manage confidential and sensitive information with professionalism.
• Support ad hoc executive projects and initiatives as required.
• Maintain accurate records, filing systems, and documentation.
• Provide Project Executive Assistance to the Paisley Museum Redevelopment Project.

PA to Executive - City of Glasgow College

(2023-07 - 2025-10)

• Arranging International travel and accommodation for the College Principal and CEO and the Vice Principal of Student Experience
• Daily upkeep and diary management for both Principal and Vice Principal
• Liaising with Board Committee Members and Senior Stakeholders
• Regular one to one meeting with Vice Principal
• Arranging internal and external meetings for Principal and Vice Principal
• Minute taking and preparing Agendas, Actions and Minutes from previous meetings and disseminating to all attendees
• Liaising with Deans and Faculty Business Managers and collating monthly reports for each faculty area
• Arranging fortnightly 1-2-1 meetings between Deans and Vice Principal
• Assisting other Vice Principals and PA's during peak times
• Booking internal and external meeting rooms and ensuring that all necessary equipment is provided including catering when required
• Reporting faults and possible hazards using intranet fault reporting facilty
• Making and receiving telephone calls and taking and relaying messages
• Arranging visitor's car parking, passes and WIFI access
• Liaising with members of individual meeting groups and collating and distributing documentation prior to upcoming meetings
• Uploading documentation onto Admin Control to allow all participants access prior to meetings
• Liaising with Student President and Vice President and arranging monthly meetings with Vice Principal
• Assisting Vice Principal and Director with the organisation of yearly Learning & Teaching Conference
• Daily use of Microsoft Office/Copilot
• Preparing presentations and amending documentation.

Senior HR Officer - NHS National Education for Scotland

(2022-01 - 2023-03)

Extension to initial 6-month agency assignment with NES Psychology in recognition of capabilities and effective contribution to the service

• Assisted in the project pertaining to the review of Agency Recruitment whilst simultaneously working to develop a new Microsite for Psychology Recruitment
• Preparing for the launch of the National Recruitment Process for the NES Psychology Team and producing documentation and guidance to Boards for shortlisting and interview processes
• Supporting Specialist Lead and providing exemplar customer service particularly by evaluating and improving current processes and providing innovative solutions
• Capturing meeting summaries and translating into clear actions
• Analysing data from National Psychology Recruitment Project, ensuring information is accurate and relevant and presented and reported to a high standard for use by Senior Stakeholders
• Creating and designing trackers, Microsoft Excel spreadsheets and reports to ensure quality and efficiency of relevant data
• Generating system reports for use across the Psychology Recruitment Workstream
• Communicating across all business departments and engaging with Stakeholders across numerous Boards
• Utilising MS Teams for meetings, transferring files and relevant documents and information
• Co-ordination of eESS and Umbraco training for Transition Team to improve resilience and provide support to other colleagues and for use of the refresh and update of Recruitment Intranet page
• Day to day use of Kenexa/Brassring to confirm details for Business Cases for Agency Recruitment
• Assisting Pharmacy with long listing recruitment using Oriel candidate management system
• Updating videos with close caption text using Vimeo video marketing platform
• Provided proof reading support on PTSD Intervention summaries for Associate Director of Psychology

Sales Support Administrator - PID Systems

(2021-09 - 2021-11)

Sales Administrator - Scottish Leather Group

(2021-08 - 2021-08)

Temporary Position

Commercial Administrator - Andrew Wright Windows

(2020-12 - 2021-04)

Police Constable - Police Service of Scotland

(2004-10 - 2020-02)

• Providing the role of "Rapid Response Police Office" to urgently react and attend to current crime and incidents
• Attending incidents, crime scenes and accidents, and obtaining witness statements
• Conducting intricate and preliminary investigations for major crimes
• Collating and preserving evidence, and securing crime scenes
• Maintaining current and accurate records and information for court hearings
• Providing witness testimonies under oath during court trails
• Arresting and transporting suspects for process and interview
• Supporting victims of sexual crimes
• Creating and submitting robust action plans to target areas of increased or high crime
• Establishing strong excellent professional relationships and lines of communications within the community, and listening to the public over concerns they have in their area
• Participating in training courses and maintaining a current knowledge of all law and crime developments
• Developing the abilities of probationary Police Officers to ensure they have the skills and knowledge to fulfil their role, and to support their career progression

Personal Assistant and Secretary - Mazars

(2004-01 - 2004-09)

Personal Assistant and Team Secretary - Deloitte

(1999-09 - 2004-01)

Supporting the new Pensions Review Department with all their clerical and administrative requirements

• Providing executive support to Directors, Managers and other Personal Assistants
• Arranging flights, accommodation, meals and travel requirements for internal and external managerial staff
• Maintaining current, accurate and confidential records and files
• Organising corporate and executive meetings
• Ensuring all documentation was prepared and completed prior to the meeting
• Creating presentations for Business Development purposes
• Processing large volumes of incoming communications and directing them to the relevant staff member
• Sourcing and procuring office equipment and supplies
• Managing company events and team building days from conception through to fruition
• Establishing strong professional relations with vendors and suppliers
• Managing multiple diaries and coordinating the weekly project team meetings
• Facilitating the induction training for new graduates and assisting them with their travel arrangements

NC - Policing - Police Service of Scotland

HNC - Business Administration and Information Management - Reid Kerr College

NC - Secretarial Studies - Reid Kerr College

Standard Grades - Balfron High School