Laura Jane

Support Worker within Learning Disabilities

Talent

WarringtonMember since May 19, 2026

Customer serviceAccount managementLinkedInBusiness proposalsPersonal careSafeguardingAdministration

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Customer serviceAccount managementLinkedInBusiness proposalsPersonal care

About

I have worked previously in various different industries, throughout my employment which has benefited in gaining a broader spectrum of skills and knowledge. I believe that learning and adapting to handle different situations continually something we work towards and build on, but I am happy to put in the work and apply myself to the challenges and new experiences to achieve that. Forward thinking and confident to work with changing environments from engaging with different people or working from my own initiative.

I am naturally resourceful and creative as a person spending free time educating myself or making art.

Experience

Support Worker within Learning Disabilities - We change lives

(2024-06 - 2026-04)

Providing support within a residential setting for residents with various learning disabilities. providing one on one support and working within a team.

Dispensing medication
Providing personal care
Taking residents to appointments
Taking them out socially and encouraging them to partake in activities within and outside the home setting
Ensuring training and certificates remain up to date
Handling escalated situations where a residency may become triggered
Managing funds and medication levels
Completing full detailed daily reports on the care provided
Carrying out cleaning duties
Ensuring that the home checks for safety are complete and to date

Businesses development executive - Account management - Giant Professional - remote

(2023-02 - 2024-06)

Account management role, providing support to the Business Development Manager. Overseeing and supporting key accounts assisting with day-to-day queries. Building new and retaining relationships within key accounts and reaching out to potential clients.

Marketing & Account Manager - Centre Park Resources, Sterling House - 810 Mandarin Court Centre park, Warrington

(2022-06 - 2023-02)

Hybrid working, dual role, full time.

Using social media platforms to promote the company's offerings
Designing and curating visuals and engaging with customers and potential customers via LinkedIn
Creating business proposals for marketing strategies and implementing these
Building and retaining relationships with key accounts for Sterling
Providing knowledge for payroll solutions available
Resolving day-to-day queries and any escalations
Warm sales on boarding of temporary workers for payroll via one of the Sterling companies
Discussing payslips, expenses and legislation
Providing a level of customer service to customers
Adapting skills to meet the clientele's needs, remaining professional and able to speak with them on the same level from contractors to consultants and directors

Customer Services - Adecco - Serco contract for Universal Credit

(2021-04 - 2022-06)