Laura Magee

Mental Health Support Professional

Talent

Prescot, Merseyside, L34 6JLMember since September 27, 2026

Person-centred care and support planningMental health awareness and recovery approachesSafeguarding and risk managementStrong communication and active listening skillsBuilding positive therapeutic relationshipsEmotional resilience and ability to stay calm under pressureSupporting independence and daily living skillsTeam working and lone working

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About

Compassionate and dedicated mental health support professional with practical experience supporting individuals with complex needs across community and residential settings. Skilled in delivering person-centred care, safeguarding vulnerable adults, and promoting recovery-focused outcomes. Confident communicator with excellent listening skills and a calm, empathetic approach. Committed to improving service user wellbeing and supporting independence.

Experience

Volunteer Meet and Greeter - Whiston Hospital

(2023-09)

Duties started in March 2025. Completed all training then started on the ward supporting patients at mealtimes. Currently working meeting patients and visitors to the hospital showing them to the various locations.

Support Worker - Compassionate Care

(2025-11 - 2026-12)

Completed all training in restraint, safeguarding, abuse, and medication administration. Unable to do start shift working due to personal circumstances.

Bank Mental Health Support Worker - Lifeways Group - St Helens, Lancashire

(2024-10 - 2025-03)

Delivered personalised one-to-one support tailored to individual care plans
Assisted with daily living activities, encouraging independence
Built strong, trusting relationships with service users
Adapted communication styles to meet diverse needs

Mental Health Advocate - N-Compass - Knowsley, Merseyside

(2024-01 - 2024-10)

Delivered one-to-one support sessions to individuals experiencing mental health difficulties
Provided guidance, advocacy, and signposting to appropriate clinical and community services
Supported service users to understand their rights and access appropriate care pathway
Maintained accurate and confidential records in line with data protection requirements

Mental Health Advocate - Encompass Mental Advocate

(2023-12 - 2025-08)

Worked with people with specific learning difficulties and mental health. Caseload of around 7 people.

Maintained record log and conducted home visits
Uploaded records onto care plan
Advocated on meetings with health professionals, MDTs and other people
Used laptop and work phone
Supported people to get into supported living
Completed benefit forms and housing forms
Supported people to go to college and leisure activities
Supported people to apply for jobs
Provided low level support

Mental Health Practitioner - Northern Healthcare - Liverpool, Merseyside

(2023-01 - 2023-05)

Supported individuals with complex mental health needs within a structured care setting
Implemented safeguarding procedures to protect vulnerable adults
Monitored wellbeing and reported concerns to multidisciplinary teams
Promoted independence through daily living and recovery-focused activities

Volunteer Retail Assistant - Banardos

(2019-07 - 2012-03)

Managing stock and serving customers

Volunteer - WHISC

(2012-03 - 2013-12)

Completed training with women's support worker and listening ear training
Conducted outreach projects providing mental health support and eating disorders support
Provided breast awareness support