Lauren Anderson

Engaging retail professional with 5+ years of customer-facing experience and proven ability to build positive team environments. Skilled at delivering personalized service, resolving issues on the spot, and maintaining composure in fast-paced settings. Natural communicator with strong interpersonal skills, seeking a dynamic reception role where personality and genuine connection drive guest satisfaction.

Team Leader at Office Shoes (2023-05 – 2026-06)

• Processed transactions, managed cash handling, and completed administrative duties including delivery coordination and reporting.
• Participated in strategic meetings with HR to review performance targets, store goals, and product launches.

Bra Fitter at Bravissimo Ltd (2023-04 – 2023-08)

• Delivered personalised bra fitting consultations, helping customers find the right fit, style, and comfort.
• Provided excellent customer service by going the extra mile to create positive and supportive shopping experiences.
• Advised customers on different bra styles, colours, and fits to meet individual needs and preferences.
• Assisted customers on the shop floor with product selection and enquiries.

Sales Assistant at Superdrug (2017-04 – 2021-10)

• Delivered outstanding customer service and product expertise across five years in fast-paced retail environments, consistently supporting store targets and daily operations.
• Provided knowledgeable product recommendations and personalized advice, particularly in skincare and beauty, helping customers make confident purchasing decisions.

Diploma Of Higher Education In Nursing in Nursing – UTC Reading