Lauren

Quality Control Checker - Innovative Trials

(2025-06)

Conduct quality control checks within a pharmaceutical drug trial environment.
Ensure accuracy, compliance, and attention to detail across documentation and processes.
Review data regularly to maintain high quality standards.
Identify and help resolve discrepancies or issues within trial documentation and processes

Dot Com Department - Tesco

(2022-02 - 2023-08)

Returned to Tesco after working at Barton Hall, during the busy Christmas period.

Selected high-quality items for online orders while maintaining high pick rates.
Ensured the shop floor was well-presented and assisted customers when needed.

Dot Com Department - Tesco

(2024-10 - 2025-02)

Front-of-house Waitress - Barton Hall Hotel & The Vines

(2023-08 - 2024-10)

Worked as a front-of-house waitress in a high-end 4* hotel restaurant.
Fully trained in making cocktails and working on the bar including setting up and closing down to a high standard of cleanliness.
Fully trained barista, working with Illy coffee.
Trained new staff and efficiently managed busy periods.
Assisted other departments, including reception and housekeeping, during events such as weddings and business meetings.

Barista - Starbucks (Soul Coffee)

(2021-07 - 2022-01)

Fully barista trained, with expertise in crafting a variety of hot and cold drinks.
Began supervisor training and the Coffee Masters program.
Gained expertise in upselling complementary food items.
Adapted quickly to customer preferences and dietary needs.

Front-of-house Staff - Wagamama

(2018-03 - 2021)

Received direct compliments from the CEO for outstanding service.

Handled high-pressure situations in a fast-paced restaurant environment.
Managed large sections during busy hours and maintained excellent customer service.

Front-of-house Staff - The Peppermill Restaurant

(2017-03 - 2018-03)

First front-of-house role, learning essential customer service and hospitality skills.

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