Lauren Scales

A very self-motivated and responsible individual pursuing a job that can utilize my abilities in a driven workplace with the opportunity to grow. Confident communicating with customers and maintaining high standards of organisation, cleanliness, and professionalism. Able to collaborate effectively in a team and work towards shared goals, keeping a high morale. Adaptable and hardworking with the ability to perform well under pressure.

Front Desk/Pharmacy Assistant - Halton Pharmacy

(2024-01)

• Welcoming customers and providing friendly, professional service.
• Processing daily transactions accurately and efficiently.
• Maintaining clean and well-presented store areas.
• Building relationships with customers and ensuring they receive the best service and care.
• Managing a high volume of calls in a polite and courteous manner.
• Navigating online systems and collecting data.

Crew Member - Five Guys

(2022-01 - 2023-09)

• Food preparation, following strict hygiene and health and safety guidelines.
• Delivering excellent customer service in a busy, fast paced environment.
• Working flexible shifts, including nights and weekends.
• Supporting team members to keep efficient service during busy periods.

Sales Assistant - ASDA

(2018-12 - 2020-01)

• Assisting customers and responding to queries professionally.
• Monitoring stock levels and reporting low inventory.
• Collaborating effectively with colleagues to reach shared goals.
• Helping ensure a positive shopping experience for customers.

BSc(Hons) - Zoology - Manchester Metropolitan University (2020-09 - 2023-09)

Level 3 - Animal Management Wildlife and Conservation - Askham Bryan College (2018-09 - 2020-09)

GCSEs - Including English, Mathematics, IT and Finance - Temple Moor High School (2013-09 - 2018-09)