Yasmin Akhtar

I'm a friendly, naturally organised and people-focused person who genuinely enjoys talking to and helping others. I take pride in being neat, organised and making sure things are done properly. My experience at LloydsPharmacy has given me confidence working with customers, communicating with different people and staying organised in a busy environment.

I'm also a genuine UNIQLO shopper, so this is a brand I already know and enjoy. I appreciate the quality and simplicity of UNIQLO, as well as the way its stores are organised and easy to shop in. Having personally experienced the welcoming customer service in store, I would genuinely feel proud to represent a brand I already value.

I enjoy meeting and speaking with different people and feel confident approaching customers in a friendly, natural and professional way, while making them feel comfortable and genuinely supported.

Pharmacy Assistant / Front Desk Clerk / Dispenser - LloydsPharmacy

(2021-01 - 2024-01)

Worked in a busy, customer-facing environment where I developed strong communication, organisation, teamwork and attention-to-detail skills.

• Regularly interacted with customers, listened to their needs and assisted with queries.
• Worked across the front desk and dispensing area while maintaining a professional and welcoming approach.
• Handled medication accurately and responsibly, developing a strong attention to detail.
• Prepared and organised medication packs for patients, following procedures carefully.
• Worked closely with colleagues to ensure tasks were completed efficiently and accurately.
• Maintained a clean, organised and professional environment.
• Developed a genuine passion for understanding people's needs and helping them, which made customer interaction a natural and enjoyable part of my role.
• Adapted to different tasks and responsibilities and was always willing to learn.