Laurence Fubara
Software engineer skilled in building scalable, low-latency systems.
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About
Enthusiastic and detail-oriented individual with a keen passion for learning, commitment to continuous improvement and a drive to solve complex problems through innovative solutions. Skilled across full-stack development, APIs, databases, cloud services, AI and data analysis. Experienced in both backend and frontend projects, with a strong foundation in collaborative coding practices. Eager to contribute to the innovative tech community.
Experience
Customer Support at Concentrix (2025-01 – Present)
Act as a technical liaison between users and engineering teams, investigating software, account, and platform issues across multiple systems.
- Act as a technical liaison between users and engineering teams, investigating software, account, and platform issues across multiple systems.
- Diagnose application and access-control problems using internal tools, logs, and structured data from CRM and backend platforms.
- Maintain high-quality technical case documentation, including reproduction steps and root-cause summaries for escalations.
- Perform data validation and reporting to identify recurring defects and workflow bottlenecks.
- Collaborate with QA, DevOps, and Engineering teams to resolve bugs, configuration issues, and deployment-related incidents.
Web Developer Intern at Zentelical Ltd (2024-01 – 2024-12)
Built & evolved new platforms used across multiple websites with focus on CI/CD, testing, performance & accessibility.
- Built & evolved new platforms used across multiple websites.
- Developed reusable templates/components (React/NextJs).
- Integrations with internal & third-party systems.
- Worked closely with product, design & engineering.
- Contributed to CI/CD, testing, performance & accessibility.
Junior Developer at Droomwork (2022-09 – 2023-08)
Contributed to backend API development and frontend improvements within an Agile team environment.
- Contributed to backend API development, including implementing endpoints, handling data validation and error conditions.
- Improved UI responsiveness and user experience using TypeScript and React.
- Wrote and executed unit tests (Jest, Postman) to increase code reliability and support refactoring.
- Worked within an Agile team alongside product managers and designers, attending stand ups and sprint reviews and contributing to planning.
Backend Engineer Intern at SnapiLabs (2021-03 – 2022-05)
Assisted with database management and backend API development while learning collaborative development practices.
- Assisted with database management tasks, ensuring data accuracy and compliance with policies.
- Helped maintain and extend backend APIs, gaining experience with version control (Git) and collaborative development.
- Participated in daily stand-ups and cross-functional discussions, learning how engineering work aligns with product and business goals.
- Developed a foundational understanding of data protection and system security considerations in software systems.
Education
MSc in Computer Science – Manchester Metropolitan University (2023-09 – 2024-08)
BEng (Hons) in Mechanical Engineering – Anglia Ruskin University (2015-09 – 2018-06)
