Leah Kelly
Customer Service Assistant | indigo sun
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About
I am a highly motivated and hardworking individual, I am focused and determined and feel like I would be a valuable addition to any team or workforce. I am very comfortable and experienced in working in a fast paced, hands-on environment and I am very much a team player, but I am also capable and happy to work under my own initiative. I take pride in everything I do and always give 100% commitment to anything that is required
Experience
Waitress | Whitehills Grill & Bar | East Kilbride | July 2022 - January 2024
Working with a team of 5, including waiting and kitchen staff. Welcoming and greeting guests and providing a selection of services in line with guest requirements.
Key responsibilities
- Welcoming and seating guests
- Taking customers’ orders in a timely manner
- Delivering food and drinks
- Handling cash and card payments
- Providing all round good customer service
Customer Service Assistant | B&M Kingsgate Retail Park | April 2023 – August 2024
I covered a range of store duties including effectively working with a large team of staff. Helping customers with their requirements and Stocking shelves.
Key responsibilities
- Restocking shelves
- Handling cash and card payments
- Handling returns
- Organising sale displays
- Providing good customer service
Customer Service Assistant | Bodycare East Kilbride Shopping Centre| August 2024—November 2024
I covered a range of responsibilities such as helping customers with queries, handling complaints and stocking shelves.
Key responsibilities
- Restocking shelves
- Handling cash and card payments
- Handling returns
- Organising sale displays
- Providing good customer service
Customer Service Assistant | Indigo Sun Greenhill’s Square East Kilbride | November 2024—Present
I am responsible for providing good customer service, maintaining a clean environment, promoting salon services and products, all whilst adhering to health and safety regulations.
Key responsibilities
- Welcoming customers
- Handling cash and card payments
- Counting stock daily
- Providing good customer service
- Promoting services and products
- Cashing up
Education
-Higher Art Grade C
- Nat5 Admin Grade B
- Nat5 Art Grade B
- Nat5 Business Grade C
- Nat5 English Grade C
- Nat5 History Grade C
